RB
Reece B
Active since Oct 2017
3
Reviews
0
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Reviews
3 reviews2 months ago
Menu Misrepresentation; Precooked Chicken; Unasked for Replacements; Additional Costs for Customer for no reason
I had a terrible experience tonight when I ordered the Chicken Parmesan Pomodoro. The menu says that it is tomato-based pasta with chorizo sausage, red onions, garlic, and a hint of chili, topped with a Cajun-crusted chicken breast, oven baked and smothered in a creamy Parmesan white sauce. The chicken was pre-cooked and was not crusted at all. I ate the same meal on 4 August 2025 and it was delicious, but because they changed the way they do the chicken, it was atrocious. After I complained the waitron decided they would redo the chicken Pomodoro, and I was presented two new surprise meals that I had not asked for. These meals were not on the house. I then spoke to the first waitron who had served me and asked for a pizza instead of the unwelcome surprise meals. I then paid for the unsatisfactory meal they had already served me, and I left to use the toilet before returning. After that I came back to pay for the pizza and one of the two meals which were prepared without my permission because I was unwilling to pay for both meals that were made without my consent. I was then forced to wait thirty plus minutes for both the new pizza to be made and for the chicken Pomodoro to be packaged before I decided that I would pay for the meals before leaving early since I was unwilling to wait any longer for a meal that I had not initially intended to buy at all. How can you decide to give the customer an unasked for replacement meal that they then have to pay for? The food was also not as advertised and was of poor quality. Never, ever will I go here again!! A waste of my money!!! All this happened at the Blue Route Panarotti's between 17:20 and 18:30 on 24/02/2026.
0 replies
103 months ago
Cable repairs taking forever.No voice line or adsl
To be honest, ours probably isn't the worst experience (yet), but still 5 days later we're still without phone or internet access. I understand that this is not telkom's fault and that we're experiencing a bulk cable fault (or theft), but being in a position where telkom can't tell you how long it will take is very frustrating. We might conceivably have to wait weeks for them to fix it. Despite how helpful the call centre staff are,they have no mechanisms in place to track the progress of the technicians. All they can do is escalate and send notices and I'm pretty sure that those are just token actions. Honestly if we were some large business we'd have gotten our problem fixed prompt. Heck I'm sure that even telkom internet customers will get their lines fixed before we ours will get seen to. I hope we don't also get the dreaded and unspecified "Upgrades in your area" notice aka "You"ll die before we get to you" It's very frustrating not being able to use the services you paid for and then having to pointlessly spend money on data from mobile price gougers. Not your fault but terrible service. Doubtless the problem is compounded by an aging network with very few technicians/corporates desire to subcontract to save a few bucks. This is why companies like this shouldn't have monopolies. Once you're stuck with them they don't need to care about hoe badly they treat you.
122 replies
104 months ago
Feedback on misaddressed pakage
I ordered a computer from EVETECH and they used World Net Express as the courier. Evetech neglected to put the suburb on the address given to the courier, and so naturally World Net delivered to the wrong place (which honestly makes me happy that I always pay for insurance on packages). Naturally it also took them about five hours to deliver to the wrong place and thus they'll only be able to deliver the package on Monday since they have to (probably) take another five hours back to the warehouse . Also since Evetech chose the budget option I'm guessing weekend delivery is not an option here. I guess the only possible way to speed this process up would be to collect it myself (Ha!) or pay more to a courier service I never selected. The level of service delivered by World Net is only worthy of three stars and they only get three because it isn't their fault the package was misaddressed. I would honestly not recommend them to anyone
183 replies
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4 Star
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3 Star
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2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)