MR
Mark R
Active since Oct 2017
48
Reviews
0
Industries
Reviews
48 reviews45 months ago
What a joke of a funeral plan no help
Hi i took a funeral plan out for my kids my daughter passed away and know they tell me there is a waiting period of 6 months and they cant help me this is a joke i am cancelling all my policy from them
268 replies
60 months ago
To much automated things going on at dotsure.
I have begged i have complained look at the date today the 11 th of May. I really have no other option but to just ignore your non payment sms from now on. I do have the chat where i was told im am covered. Or is this maybe a new way of not paying claims for non payment yet you promise in writing it would be debited but yet nothing happens. As a brand Dotsure very good the same cant be said about the people carrying the name. And pls dont tell me how sorry you guys are. Get rid of the problem.
106 replies
62 months ago
Animal Anti cruelty league but yet they are cruel to animals in the worst possible way
On Thursday my wife phoned the AACL regarding my daughters puppy she had. My wife spoke to Angelique and explained to her that the puppy is sick but my daughter doesnt have money now. So Angelique said my daughter should bring her ID and her Sassa card and she will be able yo assist her. So on friday morning i took my daughter to the AACL in Johannesburg. At reception we were told that we need to pay and there is no one who gets free care. My daughter asked if she could speak to Angelique she arrived at reception and then she changed her whole story of what she said on the phone. To now we need to pay or i must leave with the sick puppy. My wife then contacted Carin whom we believe is in charge at this facility. She then said that they dont care how sick an snimal is if you dont pay you and the puppy will be shown the door. After my wife had told her ehat Angelique had told us she said she will go speak to the Vet and come back to Us at reception. My daughter waited almost 30 min and when reception phones her office she is either busy or on the phone at 11:10 we left with the sick puppy without being assisted. Not Carin or Angelique came back to tell us what the vet had said. My problem with this incident is We phoned the previous day and everything was confirmed with Angelique. After driving all that way we were refused help by her and Carin. Angelique refuses to answer on why we were told to come in and then only to be send away. Now if the ANIMAL ANTI cruelty league refuses to help a puppy after it was arranged then i dont know what cruelty towards animals is. They receive donations from various companies then every visit you bring your pet to them you need to pay for consultation and then you need to pay for medication. All these thousands of rands being donated where does it go to isnt some of that when in need if a animal is in distress and the owner has fallen in hard times. Why would the people who preach about animal cruelty do the very same thing they stand for. Then i was told its a non profit organisation that is BS. You charge for each and every service provided just like a Vet but yet you get thousands in donations from varouis donators. I think its time the AACL start being regulated. As to where the donations are going to. One of the AACL methods of getting donations is by saying how many animals in distress are being rescued and looked after. Well than what happend with my daughters puppy. She even said on Friday to Carin that if they could send her a bill she would pay it but nothing the pup died on Sunday morning. To all animal lovers stop donating your money to places like the AACL until they are being regulated snd everyone knows where the donations go that is meant for animals in distress. On Friday afternoon Carin tried to shift the blame on to everyone else execpt for them. Out of Carina own words if you dont pay you and the animal can leave the premises. Just imagine this hate yet they are from the Animal Anti Cruelty league. How many animals are being shown away due to payment, but explain to me this where does the donations go for animals in distress. I will broadcast this as far and wide as i can untill they stop saying they are a non profit organisation.
0 replies
65 months ago
Supabets their payments system is not secure as they say
Here is proof that supabets payment system is not secure. I made 2 deposits one of R200 and one of R400. I started playing and the game gave me a error game closing message. I switched my phone off and on and when i logged in again i had a zero balance. Now if you go and check the transactions on my acc they have nothing no info after 8 am. It doesnt show the deposits nor that i played. They have no records of the payments done how is this possible. I have the proof of payments that went through. Yet i dont have a balance. This should be a warning to others the payment system is not secure as they portray everywhere. I have also forwarded my complain to the NGB as supabets dont know what happend
56 replies
66 months ago
Capitec now stealing by canceling policies and still deducting payments.
What do they call it SIMPLIFY banking. Not the case with me i have a funeral policy with Capitec bank since 2019 April. During the covid pandemic i didnt pay the policy in May, June , July. Due to me not receiving salary it was difficult i also did inform Capitec via email what my situation is. I thought Capitec would come to the party giving some sort of leniency but nothing. I was informed my policy had lapsed due to non payment. Then to my surprise in August and Sept Capitec debited my acc for the policy that they cancelled due to non payment. In Oct i received another sms that due to 3 consecitive no payments my policy lapsed. So after my policy lapsed you Capitec come and steal 2 payments thrn you cancel my policy again. Are you even for real. When i went to Wadeville branch i was yold they cant reverse the payments as 40 days jas lapsed is this a new method of scamming people. Then im being told that they will investigate it ( cant understand what needs to be investigated) but in any case. I would have received feedback after a week its been 7 working days and not a word. Pls beaware stay away from funeral policies from capitec they cancel one policy twice snd still deduct payments even though its cancelled then you are told they will investigate.
168 replies
66 months ago
Scamming alert. No real payouts or full payouts. Verifying of acc takes mote than 10 working days not 3-5 as advertised.
Beaware of these online gambling casinos. 99% of them are trading illegal. In my case i received a R250 bonus for my birthday on the 3 rd of November. I won over R4400. But was told that i can only get R1250 from all that winnings. Some illegal clause they created. I then had to verify my acc and had to submit my rocs of which i did on the 5 of Nov i was informed on the 7 Th. that my proof of adres was pasword protected. I then provided the password and didn't hear from them from monday morning i have chatted with their staff on the live chat and was told that they have received it and my acc will be verified within 3-5 working days today is day 8 and still nothing has been done. The reason for this is for us doing online gambling to give up snd leave the money won. Also the new method online casinos are using to eventually scam you out of your winnings is. They will give you vouchers if so much money is deposited. Then after you have done the wagering its like the winnings isnt really yours. They will eventually give you a very small sum of the winnings. Thunderbolt casino has now taken 8 days so far to verify a acc. These online casinos are scamming millions out of us. The one consultant at thunderbolt casino Jodi of whom i have spoken to more than 5 times alone this week never said anything about my docs only now at 19h10 when my acc still wasnt verified that i need to resend my docs again and then my acc will be verified in 3-5 working days again. This is all a game to them i have reported them to the NGB also whom will further investigate. Jodi seems to be yhe leader whos trying to fool us cluents.
0 replies
66 months ago
If you can charge me a penslty fee why cant you be charged a penslty fee when your at fault.
Where to start. In September 02 i was debited R1019-54 where as my premuim is R829 pm. So i reversed it R45 for reversal and R3.50 for transaction non to my mistake but Dotsure mistake. Then i contacted dotsure via livechat and informed them that i have reversed payment as it was wrongfully debited. I was promised that it was tectified. On the 16 September they debited again R1019.54, again wrong amount. Ahain i had to reverse it at same cost. Spoke again to live chat Jason and again i was promised it should have been correctly debited. On the 22Septembet the correct amount was debited of R829.24. In October no problem premuim went off as normal. In November 02 payment went off R899 and again i spoke to Jason where i was told it was a R60 penslty for late payment. But so far it has been dotsure fault of wrong debit amounts. On the 10 November again im debited R829.24. And again i had to reverse it as it has been a double payment. At a cost of R45 for reversal and R3.50 for transaction fee. This brings the cost to R145.50 for reversals due to wrong debit amounts. And then another R829.24 that was double debited. If you can charge me R60 for a late payment then i can charge you R145.50 for charges due to your mistakes. And i expect this to be paid asap back or i will reverse the psyment of Novembet also. Im sivk of your stories. Almost 3 years with dotsure and this is the treatment i reveive.
56 replies
66 months ago
Playlive casino robbed me of R18750
Pls all patrons be aware this is the worst online casino. In their promotions area they only have 50% 100% and above vouchers that can be redeemed. What they dont show or tell you by that promotion area is that in their terms and conditions they state that if you take a bonus of 10% or more even if you have done the wagering you can only withdraw 5x of what you deposited. In my case i deposited R250 and redeemed a voucher of R250 and received a wagering of R15000 to complete before i could make a withdrawal of which i done all my winnings went to my wallet which indicated that i withdraw that amount. My winnings of R20000 was placed for a withdrawal and when i went to check the progress it said cancelled. I only received R1250 from my R20000 winnings all the other money was voided. Pls stay away from this casino. I have won over R30000 by Supa bets and i received all my winnings. How is it even possible to have such a clause in a terms and conditions. So to give you a break down of how they scam you this is what they do they send you emails to redeem your vouchers of whom dont have terms and conditions . Then they know when you have redeemed the voucher your winnings will never reach you and they have the say about what happens with your money. Now they say the acc is secure but they managed to take R18 750 from my acc without my knowledge or approval. See other complaints about the scam they are running at playlive casino. Supa bets pays you full amount thr nect day. Just stay away ftom Playlive casino. Its not even South affican lets start supporting local.
0 replies
67 months ago
Sidpayment not secure at all not as advertised
This is not a secure payment system. I have made 2 deposits last week friday still nithing in my acc another dep was made on sunday also nothing in my acc up till today. And supa bets has no idea what happend. Stay away from Sid payment.
0 replies
67 months ago
Made 2 deposits and both gone missing you be the judge. But stay away from Supabets.
So i deposited R150 via Sid payment system provided by supabets on the 25 of September. Been with them on the live chat ever since. Even after i have send them proof of payment still nothing. So today i deposited again R350 via Sid instant EFT system. Again no payment received spoke to live chat send proof of payment now im being told it will be done at a unknown time. Supabets payment system is not up to standard you will pay but wont get your money in your acc. This is your own secure payment method that supabets provides. Either they have discovered the easiest way to steal money or their systrm is not up to stamdard. Pls patrions stay away from Supa bets. Dont get caught like me twice. Stay away.
53 replies
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1 Star
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