JH
Johan H
Active since Oct 2017
6
Reviews
0
Industries
Reviews
6 reviews22 months ago
SKYNET COURIERS UNAVAILABLE BY PHONE
Tried for two days to enquire about a delivery. None of the several telephone numbers listed on the web site was operational except the 087 number which remained unanswered. The tracking system just remained on Out for delivery ..for days
0 replies
59 months ago
BLUE TRAIN NOT THE 5 STAR THEY ADVERTISE TO BE
We were booked through OnHoliday.co.za to travel on the Blue Train from Cape Town to Johannesburg Thursday 6th to 8 May 2021 As required we were at the Cape Town Blue Train Reception Lounge by 11:00 on 6 May. Where we were forced to stay for about 6 hours. The only refreshments available was coffee, tea and sparkling wine ,with very limited supply of eats. We asked for cool drinks or juice but was told it was on the train. At boarding time of 13.30 and on enquiry we were told there is a slight delay as they were waiting for the arrival of the chefs and some crew. That turned out not to be the case as in fact the train had not been able to reach Cape Town from Paarl due to cable and signal challenges. But that they already knew on Wednesday as it was reported on the news. I phoned Onholiday offices on Wednesday to enquire about this but was told everything is in order . With proper planning a bus(es) could have been arranged to depart from Cape Town at 13:30 to take us to Paarl/Muldersvlei where we could have arrived just after 14:00. Instead we left Cape Town at about 17:00 in ubers in peak traffic to arrive at Muldersvlei after 19:00. Next thing there was no water in the couch and no alternative arrangement was made. Water could only be replenish at 10:00 on Friday 7th May at Beaufort West Causing another hour’s delay on the journey. The Blue Train indemnifies them by saying nothing is guaranteed. But they do advertise “breath-taking views of the country side”. Travelling through the vineyards at night, we did not see these views and did not experience the thrill of the tunnels. The Kimberley excursion which everyone looked forward too was cancelled, but we still experienced a lengthy wait at Kimberley . The next disaster was waiting somewhere south of Johannesburg from 10:00 on the 8th due to “challenges.” They told as about the challenges and that it could take 4 to 5 hours to resolve with an expected time of arrival in Pretoria of between 15:00 and 16:00. If they had arranged a bus(es) then we could have been in Pretoria before 13:00. At 12:30 (our expected arrival time in Pretoria) we re-arranged our pick up transport to collect us in Pretoria at 16:00. Only much later and after further enquiry after 17:00 we were told it would be 20 minutes from Koedoe****rt. By we were not told about the delay to move the Engine to the other side of the train. We again had to re arrange our pick up transport which was already waiting at Pretoria station. This time for 18:30. No facilities were provided by the Blue train for people waiting at Pretoria station. The Blue Train reception was locked and there was almost complete darkness when the train eventually arrived there. During this whole ordeal there was very limited communication and progress/planning information provided to travellers. Unlike the logistics the hospitality and kitchen staff, the food and drinks on the trail was absolutely brilliant and we cannot thank them enough for that. The train itself also needs attention if it is to be regarded as 5 star. After two letters we did receive an letter of apology from the Blue Train. Apologising for the things out of their control but no apology for the things under their control as listed above. We asked for a refund but they offered us a gift which we have not received yet. Thing is being the Blue Train we just expected so much more. Yours sincerely JOHAN H HAUPT +27825741656
0 replies
74 months ago
Thank you Steve's Auto Clinic Kyalami
I #SupportLocal. I had to get my car's brakes and exhaust repaired before the lockdown. I contacted SAC. I dropped my car off at their workshop 7 00 am the next day. They brought me back home with a courtesy car. They later informed me the car will be ready the same day. They brought it back the afternoon, with another car to take the driver back. The work was done according to my requirements, my car was cleaned and it was returned in time. Thank you
0 replies
92 months ago
FLOORMAX ALL PURPOSE MOP
I bought a Floormax Titan Twist all purpose mop . When I opened the package and read the instructions it appeared as if the item could not be used as a Floor mop only as a Duster. My problem is that I have send 4 emails to Floormax and have phoned and left a message with their reception, asking for clarification. I have received zero response from Floormax.
0 replies
98 months ago
TELKOM NO SERVICE
TELKOM I am trying to give notice of fixed line cancellation. I have to give 30 days notice but it will take more than 30 days to be able to get through to telkom. I have been online it does not work. I have phoned and they direct me to the OLD PORTAL which does not work. There is no cancellation facility. Their email mail box is always full and their fax machine out of paper. They say I should send the request to a Telkom store, I asked how do I send, they say I must visit a store. Johan ********** 675
159 replies
103 months ago
CAPE REMOVAL GREAT SERVICE
Great service efficient crew and reasonable cost
105 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
1 (16.666666666666668%)
2 Star
0 (0%)
1 Star
3 (50%)