IM
itumeleng M
Active since Nov 2017
4
Reviews
0
Industries
Reviews
4 reviews42 months ago
Device Guru representing FNB
I bought through my FNB account a Galaxy Fit2 watch . I sent it in for repairs to and dealt with a Sizwe from Device Guru (FNB company that fixes their devices) who just left the company thus leaving me in limbo as to my device and the time frame on it been fixed . After payment was made I had to continuously had to phone into the company that eventually sent the device back saying it was fixed. I resent the watch back complaining that it was still not fixed. I now dealt with Khanyisa who took ages to get me feedback on the expected time the watch will be back to me. The watch is back but still presents with problems in terms of connecting to the watch Bluetooth thus having a non fictional watch. I am really disappointed in FNB as they keep on taking money from my account but when you call them for assistance they send you to an outsourced company that represents them but is supplying a bad service. Hard earned money is taken monthly but I am taken for a fool.
0 replies
53 months ago
Shocking service
Less then 1.Owner rude and unprofessional.Network always down or unavailable Cannot trust service provider
0 replies
87 months ago
DSTV
DSTV after numerous calls to the service at 12:00,the time my service of my secondary decoder went off, I am unable to retrieve my service through their "help service" center on the call.Their service bills people even though they have service but does not allow for FULL SERVICE OUTSIDE OFFICE HOURS.My query is that my service on the secondary decoder is off NOW but I,as a paying person, cannot receive any help in restoring service NOW as I am paying for the current service NOW. If DSTV can assist it would be highly appreciative as I do not know what to do. Thank you
56 replies
99 months ago
Telkom non service
This is on behalf of my 74 year old mother that has been 1.) Experiencing problems with ADSL Telkom line for months and 2.) Now the phone landline hasn't been working for 2weeks I have phoned telkom on numerous times and it seems no one at that business can resolve the problem,but without fail the account is paid every month with bad service from telkom. The last reference was from Jabulile on the 17th February for a tecnician. This problem was 1st reported on the 4th November 2017 with the intermitted ADSL connection Ref 155CRK041117 and 27th December 2017 Ref 171CRK271217,I then received correspondence on the ; 30th Dec 2017 2nd Jan 2018 5th Jan 2018 8th Jan 2018 That my fault will be attended to but in all this time a technician arrived only one time to check on the problem and he could not fix it and would escalated to another department. The last communication with Telkom was a text on the 27th Jan 2018 with Ref 171CRK271217.
53 replies
Review Distribution
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1 Star
4 (100%)