NB
Nelly B
Active since Nov 2017
4
Reviews
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Reviews
4 reviews60 months ago
Undelivered bed
Had the worst experience ever, i had just moved up to joburg and urgently needed a bed so I could move into my apartment,I ordered a bed when I tried to track it i was told there was no stock, i was offered a cheaper one, almost a week later i tried to track it and i was told it was stained, then after that i was showed mattresses I could choose from and from there I just decided to ask for a refund. Davonia tried her best to be helpful but her company let us down. At least I got my money back after I had bought another bed which was delivered same day. Not happy as i was with the one I initially bought, but it was an emergency and needed a bed asap. Funny thing is the bed is still on the site though there’s no stock. Regards Nelly
53 replies
74 months ago
10/10
The staff is very helpful, particularly Yumna she is helpful and understanding even though we have she is still reassuring. She definitely is a keeper. Well done yumna.
0 replies
79 months ago
Unprofessionalism
Where does MBD get their call center employees? If they aren't rude on the phone, they call and just continue with their conversations then hang up. ***??? I have the recording it's rediculous
210 replies
102 months ago
Lindi's bad behaviour
I went to alpha pharm to get an injection, everyone at front desk was so friendly, but then when i went for my injection the lady was very angry & i asked her if she was ok, she told me to bend over. I'm already scared of needles & i was very uncomfortable so i asked her if there's anyone else who could attend to me she harshly said no, i then had to abort the mission, cause it seemed like she was forced to do her job. I then went to the lady at front desk & told her about the other lady's behaviour she profusely apologised then on the background we overheard the rude lady yelling "she's full of ****" , i then asked if she was referring to me, the lady's at front desk were so embarrassed & never said anything, even other customers were so astonished about her behaviour. Can she please be dealt with ASAP, i normally go to alpha pharm Ballito & never have experienced such uncouth behaviour.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
2 (50%)