RS
roland S
Active since Dec 2017
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
Unhappy customer
Ladies at reception has no real customer services even the manager on duty Make a booking online and they couldn't explain to me what's the meaning of a family room, they only provide breakfast for the adults and not the kids, so how can the adults eat and not the kids They couldn't find a solution for me, this is every unprofessional service
0 replies
3 months ago
In correct advertising
Incorrect advertising and not booking as suppose to. Very upsetting,
0 replies
27 months ago
Bad service
They are quick to assist unon the floor, but after services is bad, been trying to call and message the hole day, the financial advisor us online it on a call but my calls or messages are being ignored
128 replies
28 months ago
Lies when selling insurance
We have been with King Price for 4 years and used them only twice for towing services. We have insurance with them for 2 vehicles. Now that we need assistance with towing of a vehicle we are being told they cannot tow a car that cannot start which needs to get to the mechanic to be fixed. What B**** is this, they only allow you to use their towing services once and after that they dont do towing. Watch of for king price because when they sell you the insurance its all promises but when it needs to materialize they cannot do anything. Even their customer services sucks
768 replies
68 months ago
Unprofessional service
We purchased a Ford Fiesta on 21 August 2020, we drove the car for 2 days n we informed caylee and mdu aswell as Grant of what problems we had, first of all the cars disc was expired, caylee told us she will get the disc n let u know when we can collect and bring the car in for the problem, I sent messages to caylee she would read it n not reply, bi then spoke to grant, to told us to bring the car in on Monday 31 August 2020, on our way to the dealership on Monday the car broke down, it had to be towed to the dealership, upon our arrival at the dealership grant told us he would give us a report the afternoon, neva got a call from Grant, on Tuesday I followed up n he told me the water pump went for testing he will give us a report later the day, nothing just like Monday, he then arranged a car for us to use from the dealership on Tuesday, we collected the car , just to find out that that cars had dead plugs and this cars disc expired in 2016,already, this cost us to go from jhb south all the way to edenvale n this was after we put in 300 petrol, we then went back on Wednesday just to hear the same story they waiting for a water pump report, this is now day 3, he then gave a chev spark, the disc was also expired, so today Thursday I foned grant this morning at and he tells me he just got in he will call me,, I then tried calling him the hole day until I got hold of him at2 and he said he is on his way to the garage and will call me in 10 minutes, this took another hour and me not hearing from him, I then send him a message to advise I'm going to lay a complain at the ombudsman or he must give me a another vehicle and not the Fiesta anymore and then all of a sudden I get a reply, he got a reply from the workshop and do test and he will let me know in the morning, this is every unprofessional. When we went to sign the papers every one was soooo helpful including caylee, but yesterday when I was sitting in reception she walked pass me like she has never ever seen me,
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)