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Adriaan J
Active since Dec 2017
15
Reviews
0
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Reviews
15 reviews16 months ago
South Africa stay away from Old Mutual
Stay away from this company when thinking about investing money or get an retirement annuity or any of they services that they provide. You will struggle forever to get your money out of them. According to their claims department the payment of my claim was authorised and done yesterday. Checked my bank account this morning and nothing, this company is with holding funds from people whithout any reason.
56 replies
16 months ago
Useless Old Mutual
I obviously have had the experience of dealing with useless government entities. I never expected a company like Old Mutual to NON deliver such non-existing service to clients. **** Sars has issued the tax directives, my money is no longer invested, Old Mutual is keeping my money back earning interest where I could be earning interest on my own money but due to the uselessness of Old Mutual my money is not in my account. I cannot believe this. I will in future advise everyone to stay away from Old Mutual, to rather look at using never companies for their investment purposes.
280 replies
16 months ago
No clearance certificate - Debtbusters
I app**** for debt review in January 2015, I paid the monthly amounts until I got some money together to clear all my debts. I currently have no debt but my clearance certificate is not being issued.
56 replies
17 months ago
Claim payment taking soooo long again.
I was diagnosed with Multiple Sclerosis in 2017, as the disease progressed and the fact that I had no medication for the first almost 7 years and that after I went to a state hospital and the diagnosis was confirmed by their doctors I did not receive the much needed medication. In 2021 I was retrenched due to my health. Up to date a family member has been paying my retirement annuity for me. I however had to request that the annuities be paid out under ill health now as I do not have any money to live off or any help anymore. On 25 November 2024 my broker confirmed that the claim was submitted. On 05/12/2024 I through my own struggle got conformation that my claim has been approved, my Sars tax directive was received by them on the same day. I contacted them the following day, in which conversation it was said to me that the department that receives the tax directive also loads the payment however it was estimated that it will take 1 week to do. In every call I made to Old Mutual I asked very nicely that the payment be done as fast as possible as I have no money thus no food, nothing. I oncwe again very politely and decently requesed the payment to be done as fast as possible. One whole work day was available to them to do so but nothing. It's going on 5 days that I could not buy myself food or anything, and I am seriously hungry. But it was the same with my two pot withdrawal.
1232 replies
19 months ago
Old Mutual Two Pot withdrawal complaint 2
This would be my second complaint/review in 5 days, I received an email from an Old Mutual representative after the first complaint/review. Where in I was promised to be updated regarding the status of my Two pot withdrawal and if I had other questions that these would be answered. I have now sent 2 emails and no reply was received. Old Mutual started late with this process and now they are still not doing anything about these withdrawal requests. What is going on?
0 replies
19 months ago
Two-pot withdrawal failure
I submitted my two-pot withdrawal 11 days ago, up to now I have not received the falsely promised feedback via email, sms or whatsapp. When I called to inquire the status of my request no one at the call centre could assist me they however did advise me to check on the WhatsApp channel which I did but there is no such link on there. I also cannot determine if Old Mutual has requested my tax directive from Sars. This is becoming a alarming for me. Should I move my retirement annuities to another company? Also I have numerous friends who requested their withdrawals from other companies and they have already received their money. Why doesn't Old Mutual keep to the initial 7/8 day period as stated.
265 replies
28 months ago
Would definitely not recommend African Bank to anybody
I don't know how anyone would want to open an account with this bank. I went to the branch in October, handed in my proof of residence but the branch never sent in the documents when I collected my card. Now in January when I want to access my funds, I am blocked due to the branch incompetence. Then I go in now and once again hand in my proof of residence. Also I did the same thing at Capitec Bank and Fnb. They did the updates on the same day without ever blocking my accounts. It takes 3 working days just to update my proof of residence and unblock my account for me to access my fund by African Bank.
2304 replies
43 months ago
Disgraceful Rustenburg panelbeaters
7 Weeks and counting for what are minor repairs to be done. Absolutely disgraceful service.
0 replies
43 months ago
No service panelbeating
They make arrangements and promise to have a vehicle finished on a certain day and time but never keep to it. Useless service
0 replies
43 months ago
Fraudulent secondhand vehicle salesman-Motorworld Rustenburg
I bought a Mazda 3 from Motorworld Rustenburg last year April. Upon picking up the vehicle I pointed out to the salesman who is the owner's son the faults on the car ie. that there is an inner bumper liner missing and the left mirror needs to be replaced. About 3 months after I bought the vehicle the front bumpers paint started peeling off which the salesman agreed to fix 1as well as once again undertaking to fix the initial faults. However by end of November 2021 when I was unfortunately in an accident and the vehicle written off nothing had come from the numerous promises the salesman made. I then requested that the costs of such repairs be paid to me but after the phone call in which the salesman agreed to the payment being made nothing has happened up to date. They received full payment for the vehicle which was supposed to be 100% right but gave me a vehicle that had faults on, thus they commited fraud. I still need to buy a new vehicle and that monies will serve as a deposit.
0 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (20%)
1 Star
11 (73.33333333333333%)