XN
Xoli N
Active since Mar 2009
19
Reviews
0
Industries
Reviews
19 reviews1 month ago
cancellation letter
CEA260369036, CEA260325142 You keep sending me a transaction summary report, I asked for confirmation cancellation letter Please send me the letter not the report - 69393D891142119
0 replies
1 month ago
authorization
Can medihelp, medihelp dental risk tell me what is the meaning of -authorization is subject to available funds in the members savings account from the date of authorization mean? What was my savings balance in February when authorization of 14k was given?
53 replies
1 month ago
not impressed
Since 17 Feb, no feedback, no resolve, what is happening? Ref - 1004276545
53 replies
2 months ago
refund my account already
Good day, On the 25th I placed an order and paid R1 011, it got delivered on the 26th, not all items were delivered and total on my picknpay profile is R910.86 which makes sense cos some items weren’t delivered, question is when will I get refunded back my R100.14 for the items not delivered? https://www.pnp.co.za/my-account/order/5002573011
109 replies
4 months ago
Birthday voucher
Was given a voucher however couldn’t redeem it when processing payment, said voucher already used, not impressed at all
0 replies
6 months ago
Bad Customer Service
I am not sure what is happening at OLD MUTUAL, disappointed with the service my mom received yesterday at their Maponya branch, all my mom wanted was a document that confirms that she gets a monthly income from her retirement fund but instead we were told that her financial advisor is no longer employed there and they did not even bother to find her a replacement. But now why is that my mother's problem I asked, so the lady at reception called head office to request for this document, to my shock head office 1st started by saying they cannot pick up my mother's details , we had to wait till somehow whoever they spoke to at head office claimed that they can now see that she is their customer but cannot access her profile meaning that they are unable to email us that document....now what on earth is happening at OLD MUTUAL...why are you giving your customers such horrible treatment, the staff there is not customer service driven, its as if they were doing my mother a favour by talking to her. Please get back to my mother urgently and explain to her what is happening with her profile and email her the document she went looking for yesterday at Maponya branch. Cynthia Mothobi - 083 516 5943 - Contract 19159223
53 replies
7 months ago
WHY LIMIT US TO 1 GLASS REPAIRER
WHY AM I FORCED TO GO TO GLASFIT WHEN PG GLASS IS QUOTING ME LESS? I AM OF THE VIEW THAT PMD AS MY INSURER SHOULD HAVE MY BEST INTERESTS AND BE ABLE TO LOOK AT A CASE BASED ON ITS OWN MERIT. PG GLASS AND GLASFIT ARE BOTH REPUTABLE GLASS REPAIRERS. I AM NOT HAPPY TO BE TOLD THAT I HAVE TO GO TO GLASFIT BECAUSE PMD CARES NOT ABOUT WHAT I'M BEING CHARGED BUT ONLY CARES ABOUT THE FACT THAT PMD PARTNERED WITH GLASFIT REGARDLESS OF ME BEING AT A DISADVANTAGE. GLASFIT TODAY QOUTED ME R3 438.26, EXCESS OF R859.56. WHEREAS PG GLASS QUOTED R2400, ONLY. WHERE IS THE LOGIC IN THIS???
159 replies
8 months ago
POP - Virtual card payment
Sent from pillar to post, all I want is proof of payment. struggled all weekend trying to explain to the call center consultants that on 2025-06-27 I made 2 payments to Netcash*HYPA on my virtual card, one for R319 and the other for R384, the R384 was paid by mistake. Now the company has requested that I send them proof of payment from my bank so that they can refund me the R384. I know how to get a POP on my banking app if I transacted from my account however I have not seen an option to get a POP for payments done from the virtual card. Can someone please send me the POP in question please to my gmail.
1 reply
11 months ago
outstanding feedback
Please provide me with an update, ref 759121100
58 replies
12 months ago
unresolved
still waiting for last month's feedback - reference number is : 6601360NF.
58 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (15.789473684210526%)
1 Star
16 (84.21052631578948%)