CD
Caro B
Active since Dec 2017
6
Reviews
0
Industries
Reviews
6 reviews28 months ago
Continuous harassmemt by Homechoice marketers im contravention of POPI Act
I have experienced continuous harassment by Homechoice marketers in contravention of the POPI Act for months on end. They now call from different cellphone numbers, at all hours, to try and trick me into answering. I have informed each of theircallers to put me on their do not call list, to no acail. I am also on WASPA's DNC list - but they still call. The next step is to formally report their ********* practices to the Information Regulator. Hopefully Homechoice will now remove my number from their call list (and not sell my personal data to third parties).
128 replies
31 months ago
No reponse from 22seven to simple password reset query
I have been struggling for weeks with login issues. I forgot my password and the password change function is not working. An agent assured me that he/she could reset my password - I must just answer some security questions, which I duly did. This was weeks ago. I have been following up but have received no response. If you are lucky enough to receive the reset password link and click on it, it simply takes you back to the page asking if you would like to reset your password and sends the reset link again, in an endless circle where you never actually get to reset your password. In the meantime, 22seven still accesses my bank accounts - but I cannot log in. Extremely disappointed and taken aback with the poor service as this app used to be excellent and well supported. I hope someone can help me resolve a simple password reset issue so I do not have to stop using 22seven.
131 replies
50 months ago
Excellent products and service - Fitgymwear
Highly recommended business deserving of a positive review. Their gymwear is fantastic (the business started in Brazil and the fabrics are great), the designs are unique and service is even better. Goods arrived within a day from Cape Town and although returns have to be posted to them, receipt was acknowledged within a day and the refund processed the same day with no hassle. Well done to Lizette Piha and the friendly team at fitgymwear!
0 replies
50 months ago
Defrauded by accredited dstv installer - no response from DSTV
On 29 December 2021, an accredited dstv installer charged me R4310 for an optical line LNB that was never installed. Instead, they installed an old, cracked LNB which, when the service failed and another business inspected it, was fixed with insulation tape. Photo's were taken and sent to dstv, as well as notes from the business that had to fix the terrible work regarding this, and was happy to confirm the facts. I requested a refund from dstv as this is a dstv accredited installer, but did not receive any reply. As this installer will in all probability carry on with this conduct, I would appreciate it if dstv could take this seriously and respond? All details were provided in my original complaint sent to help@dstv.com.
53 replies
55 months ago
Surprised by terrible service
Taken aback by terrible service. I took out this pet insurance as I was referred to Dotsure by friends. I submitted a claim iro my dog, duly completing and sending all documentation. The claims administrator asked for additional documents, which I provided. However, after a telephonic conversation with one of the claims administrators to query why I need to provide a medical history for a recue dog, it seemed that the only purpose in asking for the medical history was to repudiate my claim. Regrettably, it also seemed, and one hopes this impression is incorrect, that the consultant tried to elicit an admission from me on the recorded call (which related to medical diagnoses and I was not in a position to make) and which would lead to Dotsure repudiating the claim. I read the policy and could find no basis for Dotsure's possible repudiation, and I have received no response when I asked that they refer me to the relevant clause. I wrote a complaint detailing the event and mailed in to Dotsure, but received no substantive reply, just the standard autogenerated acknowledgement of receipt they send iro every mail. To my surprise, a few days later I received a further letter, from the same consultant who sent the previous letter, asking for the exact same medical history I had already provided. I also cannot log in online, as something seems to be wrong with the Dotsure system as well and one does not, despite requesting same to be sent and resent, receive an OTP in order to log in. I initially wanted to add all my pets to this policy, but this has been such an unpleasant experience, on top of trying to help my sick pet, that I doubt I will or that I could recommend Dotsure. To date, no-one from Dotsure has responded to me, but an unexplained amount was deducted from my bank account by Dotsure. I queried this - no response. Anything but hassle-free claims. An investigation of my complaint by Dotsure would be greatly appreciated. Dr de Beer
53 replies
101 months ago
Not a luxury guesthouse!
For our long-awaited Cape holiday, we booked a guesthouse described as a 'Luxury Greenways Guesthouse' at Muirfield Crecent, Greenways Gold Estate in the Strand. The photo's, which painted a light, airy and upmarket house, seem to have been enhanced as the real accommodation was dark, the furniture old and it was unbearably hot and stuffy, with no aircon / ceiling fans and a small box tv.The' private beach' referred to is not kept clean and we ceased to go there due to the litter and plastic. For a 'luxury' self-catering house, there were no sharp knives, no cleaning materials and no spare linen / turning of linen. For this we paid almost R22 000 for 9 days-close to R2500 per night! For this house to be misprepresented as luxury at this price tag is reprehensible. We feel duped and extremely disappointed in spending our hard-earned cash and our December holiday on this unbearably hot, dark accommodation. Will never use checkmein or booking.com again.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
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3 Star
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2 Star
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1 Star
5 (83.33333333333333%)