LK
Lindelwa K
Active since Jan 2018
5
Reviews
0
Industries
Reviews
5 reviews18 months ago
Outstanding Service and customer care
my family went to Orchid Dap Spar East London for body treatments, from the moment we arrived, we felt the utmost professionalism and dedication from the team. the care and attention we received transported us to a space of complete relaxation. Our special gratitude to Nelile, Bathabile,Mbali(my massage the****** for the day), Phelisa, Sikelelwa and Philiswa for their outstanding service and attention to detail.
0 replies
18 months ago
Outstanding customer care
my family went to Orchid Dap Spar for body treatments, from the moment we arrived, we felt the utmost professionalism and dedication from the team. the care and attention we received transported us to a space of complete relexation. Our special gratitude to Nelile, Bathabile,Mbali(my the****** for the day), Phelisa, Sikelelwa and Philiswa for their outstanding service and attention to detail.
0 replies
18 months ago
SIMBA'S DISGUSTING CUSTOMER SERVICE AND DETERIORATING QUALITY OF THEIR PRODUCTS
I lodged a complaint with Simba on 13 October 2024 using the email address at the back of their NIK NAKS packet. they have not even acknowledged receipt of my complaint let alone responding. on 15 October 2024 I've decided to resend the complaint on their website with no response again. Almost half of the packet was not completely coated with the chutney flavour it was like eating peanuts and raisins situation(if you what i mean).
0 replies
18 months ago
Sour experience at Orchid Day Spar Premier Hotel East London
On October 6th, I visited Orchid Spar Premier Hotel with my family for body treatments to celebrate my son's birthday. While the treatments themselves were enjoyable, the staff was friendly, the overall experience was marred by unpleasant and concerning issues. Firstly, we discovered that the gowns provided to us had not been properly cleaned. I found two earrings in the pocket of the gown, which did not belong to me, and my husband found a rolled-up toilet paper in his. this was quite unsettling, especially in a spa environment where hygiene should be paramount. Additionally, we had selected a package for our children that included high tea, but this was never offered to them. I lodged a written complaint that same evening, and followed up with a phone call the following day. When I spoke to Mandisa at that Premier Hotel Orchid Spa (assuming she is the manager),she offered a verbal apology over the phone and offered a complimentary one-hour treatment for all four of us. However, two days later, when I requested the offer in writing, I was only sent an offer for 2 people. I reached out again to highlight the discrepancy, but they yet not responded. The lack of communication makes it feel as though I am being done a favor, rather than receiving a resolution I had expected. As it is now, I no longer want that complimentary treatment.
0 replies
50 months ago
APPALLING SERVICE FROM MOMENTUM INSURE... taking advantage of their elderly clients
I have been assisting my mom who is 82years with a claim for the damage suffered in her properties as a result of the storm that hit the Eastern Cape on 13 December 2021. Up to date the claim still has not been settled due to unfair treatment my mom has suffered in the hands of their assessor Trevor Jordan. His behaviour on the day he went to do the assessment was appalling, and afterwards continues to feed inaccurate information. With one property, Momentum refuses to pay for the damaged roof, claiming that the IBR roofsheets were not properly maintained, which is not true, and the slope of the roof is unacceptable which was not a requirement upon taking the insurance, yet they enjoyed the premiums for so many years. Another property Momentum is proposing a settlement which does not speak to the quotations submitted to them. Their assessor continues to be unprofessional by continuing to supplying so called facts that are not true and correct. My mother at the her age of 82 is still living in a house with a roof that is raining in for 4 months now...THANKS for nothing MOMENTUM.
53 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
1 (20%)
2 Star
0 (0%)
1 Star
2 (40%)