SB
Sherraine B
Active since Feb 2018
4
Reviews
0
Industries
Reviews
4 reviews15 months ago
LOST PAYMENT - WOOLWORTHS
Be careful when paying your Woolworths account in store! On 15 Dec 2024 I paid R14950.63 to clear my account for the year. I didnt think twice and threw my till slip away, because i was sure that there would never be a problem. Woolworths have subsequently "lost" my payment! It has taken me numerous phone calls and emails, sending my bank account statement as proof of payment. I was even told that I had to call the store and request an "EJ Report", which they would give me. They are quick to charge me interest, and debit my account with a monthly charge, but as of 20 January 2025, they have still not found my payment!!! I have been pushed from pillar to post, and I have had it!
0 replies
61 months ago
Bryanston Auctioneers - Excellent!
Jan, the owner, met me promptly at 230pm on Friday 26 March 2021. A thorough Inventory list with pricing was written up. Collection for an outright purchase was done at 830 am on Tuesday 30 March 2021. On Wednesday 31 March 2021, monies were promptly paid into my account. Geena his assistant was extremely prompt in dealing with emails and whatsapp's. Excellent service and a pleasure to deal with them!
0 replies
75 months ago
Top Line Automotive Body Repairs - Dented service
My aupair's car went in on Monday 27 January to replace a tail light cover and fix a minor scratch on the rear fender. The car was said to take a week. After a week and a half and arguing on the phone, the car was ready at 430pm, Wednesday 5 February. I contacted Top Line the morning of 5 February and asked that the vehicle be delivered to my aupair at 430pm to which they agreed. At 430pm, they came to collect her and she would not get into their car as she did not know the driver. Another phone call took place to question why they had not sent the driver in her car. Another of their many excuses was given. Eventually I collected my aupair and took her to Top Line myself. The car was released only to find out that the tail light cover they ordered was cracked and they were only receiving it the next day (which tells me the tail light cover was not ordered in time). They then said they would go to my aupair's house the next day and replace the tail light, to which we agreed. The one and only good part of customer service they offered throughout the ordeal. We are very dissapointed in the service we received as well as the lack of communication from them regarding delays.
0 replies
100 months ago
Bracelet not delivered
April 2017 - I went to Swarovski Bay West Bay, Port Elizabeth, where I chose a silver tennis bracelet. They said they needed my cell number to put on their system so that they could register what I wanted if my husband came in to purchase a gift for me. 19 Dec 2017 - my husband purchases the bracelet but they give him a rose gold coloured bracelet. This was my Christmas present. 5 Jan 2018 - the day we return from holiday we return to the shop to exchange bracelet and are told by the managers that she can't understand why he was given the rose gold bracelet as I had requested a silver one. She said stock would arrive mid Jan and my bracelet would be delivered at my request. 23 Jan 2018 - no bracelet had arrived as their shipment was delayed. I request they source a silver bracelet from another store. Their response - we are not allowed to source an out of stock item if we have a pending delivery of the item. 10 Feb 2018 - I still have no bracelet and have never been contacted by the store.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)