Active since Feb 2018
Terrible service. Terrible company ethics and cathleen is extremely rude and arrogant. She thinks it's acceptable to insult customers and lie about them.
Wish i could give a zero rating. Came out 5 times for the same issue on my oven. Paid 2 times. Begged for my invoices. Then after 5 times requesting it I had to phone agian just to speak to the owner that has no idea what goes on with SA Law. Telling me that they dont keep documents that old. One is 7 months and the other 1 month. Then he puts the phone down on me. Oh and my oven is still not 100%.
Charmaine ERASMUS from the Boksburg branch is probably the rudest person I have ever dealt with. When we cancelled a deal the whole attitude shifted. To make it worst we had to beg for our deposit back. Every excuse in the book was used to delay the refund. The principal Lindi Cloete sure leads by example. I can see why her Agent is so bad mannered. Lezaan Wiid the other principal told me it's not her problem that Charmaine ERASMUS was rude and unhelpful. I told her it is as she is working for her. I was also told by Lezaan that she won't steal our money seeing that her husband makes enough and she doesn't have to work. Don't understand why she felt the need to share that with a Customer. Also the way I was spoken to by both of the principals was absolutely disgusting. It was more screaming at me. We finally got some of our money back after threatening with legal action. They kept money back for drawing up a contract that we still to date have not signed. I will make sure everyone who ever wants to deal with Uniprop knows exactly how they do business.
This has been the worst service ever!!!! The people are arrogant and incompetent. I have 5 contracts, at the end of my term I will never go back. They have no idea how to do ther jobs and if you ask them they put the phone down on you. I should just stop paying all together as I am paying for I service I am not receiving. So many times they have lied and then when they pull the calls they have to backtrack. Its disgusting!!!!!
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