AJ
Anton J
Active since Feb 2018
6
Reviews
0
Industries
Reviews
6 reviews11 months ago
In September 2024 I purchased a BodySonic body analyser
In September 2024 I purchased a BodySonic body analyser. Training was included into the price. Got training till middle December, basic training. Small manual provided. The software running device is outdated and there are many problems with software. Descriptions, slow proformance and installation issues. On Wednesday 15 May 2025 I request assistance for running a test. I was ignored and after asking if there is a problem sharing this info I got a message that it is not a easy process and that a voice message will be left, till today Monday I still have no answer. Try to phone Gerrie Smit the owner of Wave Technologies but do not answer or return my calls. This product has no structured training program and there is only on person doing the training and getting a training session is not alway easy. Paying R32k for this is not worth the frustration and the unprofessional way these people operate.
0 replies
32 months ago
No customer service- Slow Line Connection
My fibre line has the tendency to drop to 93mbs on a regular basis. Not only does it drop there are also packet losses from 3%-10% which makes the line unstable.I have reported the numerous times and till today nobody has been able to resolve the reduction in speed or service. Neither Vuma nor Home Connect has the ability to resolve this. They however take my money every month. The support is not at all up to standard and their most famous saying is that it is escalated. I am just another number in their system. I have spend so much money phoning them that it it is becoming ridiculous and not including the time spend trying to sort out the problem. They where like all SP quick to connect one but resolving issues they fall far behind.
393 replies
67 months ago
Incompetent Service Provider
What a disappointment, thought Webafrica was lacking in service but Fibre stream takes the cake. They wanted payment before ordering my migration. I paid them 15 September 2020. Told them i needed my service to up and running by the 1 st of October. Till today the 5 no internet service or time line to get connected. Everyday they got a different excuse. They are a bunch of idiots. Not worth being called a service provider because there is none.
0 replies
69 months ago
Webafrica service
This Service provider charges you for a service that is not up to specs. I am paying for a 200mbps line and only getting 100mbps. The excuse they have that there is maintenance being done on the line. What a bunch of rubbish this has been going on for the last month. Getting hold of them is also not easy and when i eventually got hold of someone over WhatsApp they were of no assistance. I will not recommend them as there service is non existing and always have excuses. I have had problems since day one with cheap routers they supply. Had to go buy better quality one at my cost. Please think twice to use them
0 replies
83 months ago
Sub zero Service and Product
This company has no clue, been struggling the last two weeks to sort out my Fibre line. Singed up for a 100Mbps line got 50Mbps line took the over a week to sort this out after I had to phone numerous time to get on my problem every time they create a ticket and then you wait. after line was upgraded to 100Mbps and no credit for the period I only had 50Mbps line the router they supplied is of low quality, there are two different frequencies the router works on on the 2.4G frequency I hardly get 40% of my speed. At least with Telkom ADSL line my speed was consistent all over the house. No according to there technical support I must spend money in extenders. how can You extend an already slow Wifi connection. if you use an wired connection you get about between 80 and 90% of your paid line speed. I would not recommend Webafrica at all. is I new what I know now I would rather stayed at Telkom. for 10 year had no problems. With webAfrica the problems never ends.
75 replies
99 months ago
No Service
My Kia K2700 was serviced on 20 November 2017. There was issues regarding engine mountings. they were to be replaced, but need to be approved my a warranty claim. Today 16 February 2018 still no communication on when or if the mounting will be replaced. getting threw to Kia is a mission on its own, they are never available or in meetings.
0 replies
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1 Star
6 (100%)