Active since Feb 2018
You products does not resemble what they used to be. Bought Pronutro and it has a bad smell/taste. Took it back, found it after opening several boxes, that the product is just bad. Done with Pronutro and Bokomo for life.. And from what I can see on Hellopeter, you obviously dont care
What a ********** experience. Order online, stuff gets delivered, but when you want to return it it turn into a absolute nightmare. You website, you cant log a return, because of issues on the site. Calling the department for online orders, I got mixed responses. No feedback etc. When, after my 3rd call someone arranged the goods to be collected from the store it came from, I was informed by the store I wont get me money back and it will only go into a builders account? ARE YOU KIDDING ME? Do you realize you just lost a customer for life?
Non existent after sales support. Empty promises and false statements. Fact is there is literally almost no support.
So, about three weeks ago I applied to receive services from Pretoria Dromdienste. I was initially told the drum would arrive the latest next week. Next week and nothing happened. I called and they said their waiting for drums and will deliver asap. Another week has gone by, no drum, I called, emailed, I was told this time that someone is passing the buck and they will make a plan for me to get a drum asap. Another few days, called again, I was told this time that one of their people, servicing the area I Live in, has bakkie troubles. Wondering how this became my problem. Still here after more emails, no response whatsoever.