GV
George van der Merwe
Active since Feb 2018
14
Reviews
0
Industries
Reviews
14 reviews8 months ago
Faster than a bullet train
I bought products from Chavda International and was astonished to receive my order a day later, seeing that I live in a small Free State village. Excellent communication from the pick up to delivery! Well done.
53 replies
20 months ago
How not to Book your Travel
My establishment is listed (or was?) on SafariNow. No bookings were forthcoming from SafariNow for the entire year. Suddenly I received 2 in close succession. I tried to communicate (which you can only do via email), but my log in wouldn't work. Tried resetting the password. The page would just hang. Managed to get an email to SafaiNow and received the same page to change my password. It wouldn't budge. Now it seems I'm locked out. Great.
53 replies
26 months ago
Still no invoice nor statement
So DSTV made contact by phone and sent me the contact details for their help desk, but of course, I still do not receive an invoice or statement. So it's all in vain. If only I knew how to explain the fact that I am not receiving these documents in a way that someone at Multichoice would actually understand and act upon.
56 replies
26 months ago
DSTV don't respond.
So they responded to Hellopeter saying they will contact me! And of course they didn't. Shame on you.
112 replies
26 months ago
DSTV in hibernation
I have been a client of Multichoice (DSTV) for several years. All of a sudden I do not receive any statements or invoices, but am expected to pay every month. I have written numerous emails, but to no avail. I am at the point of giving up. They don't answer anything. I pray for a competitor to enter the market and wake up their client service.
58 replies
28 months ago
How not to get your international transfer
I have guests from Lesotho pay me for accommodation in South Africa. Every time they try to transfer money to my Capitec account, there's a problem. Then I get an email to say I should call Capitec urgently. How about holding the phone for 45 minutes, then getting told that the call needs to be transferred and holding on some more and then losing the call. Meanwhile you are subjected to a continual "Your call is important to us and will be answered by the next available operator". I hate this and still don't have my money.
387 replies
31 months ago
Capitec run-around
I do holiday rentals and booked staff from Standard Bank Lesotho for a golf day. Capitec (my bank) rejected the international payment because it was in my personal name. Standard Bank Lesotho changed it to my business name, but then Capitec said it had to be in my personal name. So I wasn't paid. I phoned the customer care desk at Capitec and heard the famous South African line: "Your enquiry will be escalated and I will call you back." Please! I know nothing ever happens from any so-called "escalation."
131 replies
48 months ago
Lightning has a new name
The fastest I have ever received good by courier. I couldn't believe it! Well done Chavda. Extremely happy with my purchase and your service.
74 replies
49 months ago
Danie Swart, what is happening?
Danie Swart needs to shake up his finance department. For 6 months running I get soft locked because they cannot find my payment which is linked to my credit card. Somehow they revert to a disused (2017) credit card every time. I ask, I plead, I rant and rave but true as Bob, next month it happens again. I was even forced to re-submit my credit card details 3 months ago, but despite that, they go back to the 2017 one EVERY TIME. Good grief you have become a pathetic bunch!
0 replies
69 months ago
Government mentality regarding service
I would give them a negative if that were possible. How can a company that is part of the Makro stable have such a totally impossible online presence and such incompetent reactions to complaints? When buying online you first have to indicate which store you want to visit and then the product you would like to buy. Then you are shown that the selected store does/does not have the item in stock. Should you order it (a tiny Dremel router bit) the system tells you the delivery fee will be R10 000! To order, you have to pay first! When I queried the amount, the agent tried to defend the delivery fee! Where do they find these agents? In Government? It is impossible to contact a store directly to ask if it really is in stock. After all is said and done and paid for, you get told that the website wasn't updated. The item is not in stock. What a rubbish system.
53 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (85.71428571428571%)