AM
Antoinette M
Active since Mar 2018
4
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Reviews
4 reviews43 months ago
Scammer - Takudzwa Mberi (The Construction Guys)
We contacted TK's company to assist with the kitchen refurbishment in September'21 and to have it done by end on November '21 and he never delivered (even after conforming that he can work with the timelines). So, this is is modus operandi, when we 1st engaged with him, he sends one of his people to gather requirements and measurements (probably because a lot of people whom he had defrauded are after him)...then, he will send the quotation, which required 70% upfront deposit, we then queried it, he explained that it's for the purchase of all the material and settled for 50% and agreed that once the first batch of material is delivered, we'll then pay the additional 20% for the outstanding material (at this stage, he had come to the house as we needed to see the face behind the company and who'll be executing). However, before the first material was even delivered, he asked for the remaining 20%, claiming that in order to meet the timelines, he needs to have purchased all the needed material and do the entire job at once. Fine, the money was paid, mind you it was the beginning of Nov and nothing had been delivered. We kept following up with him as we where then approaching end of Nov and each day he made a promise to have his team starting the following day. This was when we started getting worried, as by end of Nov not a single piece of material was delivered and 70% of the money paid. On 05 Dec'21 he delivered board sheets (uncut, in their original state), this was queried, he said the same sheets will be collected on Monday (07 Dec) and cutting is the same day job and cut pieces will be brought back the next day. The piece were then delivered on Friday, instead of Tuesday and it was just a fraction and didn't correspond to the sheets that were initially delivered. The back & forth games of the delivery of the pending material and work commencement went on for most of Dec'21. Around mid Dec he sent a guy called Prince to start work with the "little material" that was available and kept promising to deliver the rest. Two days before the 16th Dec'21, he called requesting for more money (bring the total to 90%)...he claimed his suppliers are to close for Dec holidays and there were couple of things he needed to still purchase (at that time, he had only delivered 20% of the needed material). We new his was a fraudster just after he missed the Nov timelines (saw reviews on social media), but them optimism had to prevail as we thought a lot of money had been paid and we might be the few ones to get our project done, so we paid that additional money. Price had done a fraction of the job, as there was no material and toward the Christmas weekend he delivered some few material once again, even though he had promised to have everything delivered. He promised to have Prince coming through the next day in the morning to recommence, we kept following up and we heard lies after lies that he (Prince) was on his way. It was around 14:00 in the afternoon that some 4 strange men came through (think he picked them on Facebook) and they were not even briefed on what they were going to do. And this was the last straw, we communicated the dissatisfaction of having different people coming by (SA has high crime rates) and the fact that even the work these 4 men did, was left incomplete as there was no material. TK was rude and condescending when responding and it was never his fault, it was either his suppliers or workers. By Jan '22, I had decided that I no longer want to work with him and will finish my project with someone else and we therefore requested refund. This is even when he became extra rude to the point that he was disputing the invoices that we paid for the work to complete (keep in mind, all of what was re-purchased is what we had paid him for) and we asked for reimbur*****t on those but he blatantly refused and even refused to give us his invoices for the material delivered, further went on to say, he doesn't owe us receipts as that's what he wasn't contracted for and he will only refund 30% of the 90% amount paid. Dude didn't deliver 50% of the material by wanted to keep 70% of monies paid to himself. the 30% didn't even cover the price of boards we bought from our own supplier. However, since we were singing to his tune, we agreed on that 30% (half a loaf is better than nothing)...this agreement was reached in Feb and to date no refund has been made. NB: he keeps changing his company name and he's not a carpenter, will pick random people from the streets to do the job (if anything gets done). Check any of his reviews on social media...I'm in the process of opening a fraud case against him as he continues to scam people without any ramifications. I might not get my money back but someone needs to stop him from continuing with his scams.
0 replies
53 months ago
Debit Orders on cancelled services
In May 2021 I sent an email request to cancel beame services, as I was advised it can only be done via an email. In June 2021 I received confirmation that the services have been cancelled with immediate effect. To my surprise they kept debiting my account and since then, I sent out numerous emails requesting for the stop and when I call them, I never get to speak with the right person, each party will always transfer me to the 'relevant department'. Now I get told that I had two cars on my profile (one TBC registration and 2 two my previous car registration both referring to the same car). How do you have a car with TBC registration since 2016...unbelievable!
53 replies
62 months ago
Superb service from Miway.
Superb service from Miway. On the 20th Feb 2021 I was in involved in an accident (with a car that I had recently purchased, on the 30th Jan). However, I have been with Miway since 2015 and never had issues with them, even on my first clam. And I would like to commend them on this one, was involved in a head-on collusion which left my car in total dismantlement. My car was assigned to a Pieter Janneke, whom from the moment he engaged with me was very professional and most importantly compassionate as he would enquire about my well being before getting into the business of things and I was kept up to date re progress every step of the way. it took approximately 2,5 weeks for the entire process to be finalised, including payout...I'm extremly impressed and most importantly I given world class service by the team...Thank you!
56 replies
99 months ago
Mercedes Benz Bryanston - Extremely Poor Customer Service
Poor customer service at Mercedes Benz Bryanston. I booked my car in for service, however proper diagnostics wasn’t done as I was informed when collecting it, that I will have to bring in the car again for the Eco system functionality to be checked. During the same time I had requested for a replacement key and I advised them that I will bring back the car once the key has been finalised so that when they do the re-settings, they can also fix the eco system function...upon returning the car for the second time around, when I went to collect it, to my dismay I was told the key settings were not done and that I have to bring the once again for the key settings to be sorted...VERY TERRIBLE EXPERIENCE!
0 replies
Review Distribution
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1 (25%)
4 Star
0 (0%)
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2 Star
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1 Star
3 (75%)