BB
Buza B
Active since Mar 2018
3
Reviews
0
Industries
Reviews
3 reviews44 months ago
Dealership refusing to cancel my contract and replace my purchased car.
I bought a car from KIA that falls under the MOTUS group. Before I bought the car I had a few things that needed fixing and not all were fixed. After picking up the car I had more issues. knock from suspension, coolant warning light, and few things that I was also unhappy with. Went to the dealership and highlighted that I'm not happy with the car and I need a replacement car since the recent car I bought a few days ago has issues and is not convenient enough for me since these lots have to be fixed. But I'm being forced to take the same care that I'm not happy with. I have asked for another car seems like I'm pushing it. The pre-owned car sales manager was not calling me or keeping me up to date. The branch manager had to be involved and be the one speaking to me. But still, he is also forcing the same car on me. I'm looking for a replacement car this seems like I'm asking them to perform magic. I'm disappointed by the Motus group service. I bought the car from Audi Bryanston a few years back and they replaced my first purchased car that had issues and now here it seems like I'm looking for the impossible. To date, I don't have a car that I bought.
0 replies
84 months ago
AFHCO charges me even when I left it.
AFHCO takes more than 14 working days to reconcile my account. They then penalize and charge me plus R1500 for submitting contract termination late. They charged me another plus R3000 that I don't even know that they said I owe them. They then paid R1,173 to my account. When I thought it's done they took me to debt collector saying I owe them.
588 replies
99 months ago
Standard Bank treat fraud victim as culprit.
Vodacom shop at East Rand Mall called me on Tuesday 27/02/2018 telling me that someone is fraudulently using my ID to open a contract account. I went there the following day and I found that it's true, and I took the copy of ID used and bank statement. Today 02/03/2018 I went to check if the account was in my name or what?. To my surprise I found the account is in my name. How did it happen? Standard bank is not linked to Home Affairs so that they can see the real photo I took at home affair! Another loophole in the Standard Bank. The account was opened on the 27/02/2018. I ASKED THE ACCOUNT TO BE FROZEN AND INVESTIGATED BUT THE MANAGER REFUSED. I retried to show her two different ID copies, one being my old id photo copy and the other one being the one used by the fraudster. I produced my new Smart ID, but still she didn't buy it , she protected her customer from being defrauded by me. I was treated not with care but instead as a culprit. If the account was frozen then you contact your client regarding fraud reported on their account, i don't see a problem with the client coming the following day to clear his name. But instead it's month end Standard bank was afraid to lose Transactions from same account, they can't lose business. I have never seen such incompetence in your employees, worse on a managerial positions. Even government is better than this.
210 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)