GB
Gavin B
Active since Mar 2018
3
Reviews
0
Industries
Reviews
3 reviews29 months ago
Seriously NOT happy!
I reveived a payment from a customer. Bidvest puts my account on hold because of possible "*****". Cant assist me or give me proper answer. Cant log in to my bank account for transfer money.
73 replies
98 months ago
No communication
SAA Flight SA8683 – from Wonderboom Airport to Cape Town International – Friday 23 March 17:30 • On arrival at Wonderboom airport I was told that the flight had been cancelled. I had not received any form of notification that this flight had been cancelled. Why can you not advise passengers of changes. When booking are made we need to provide cell phone number, alternative contact numbers and email addresses. If you have all this information at your disposal why is it not being used ? • Your counter staff were unable to assist me and I was told that my only option was to fly the next day – which was unacceptable • I then had to again arrange transportation from Wonderboom airport to OR Tambo and had to make and pay for a new flight at a much higher fee. Your service in not advising passengers of cancelled flight and the fact that you are not able to provide me with an alternative booking at your expense is unacceptable. I therefore request a full refund of the ticket I had to purchased. It has been 2 weeks now and no response.
0 replies
98 months ago
Airlink and Travelstart
Please do not ever book me on the following airline. I had a booking to fly from Pretoria to Cape town on Friday 23 March at 17:30. The airline only informed me that the flight was cancelled once I arrived at the airport. I then needed to book a flight on SAA from OR Tambo to Cape Town at a great expense because I needed to be in Cape Town Friday night. Now they only want to refund me for the flight that they cancelled and not the expensive flight that I needed to pay so that I can get back to Cape Town. I really think this is unacceptable as I was not the one that cancelled the flight. I will no longer use this airline or travel agent.
53 replies
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