MM
Maleage M
Active since Apr 2018
4
Reviews
0
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Reviews
4 reviews53 months ago
No Communication from Open Road Carriers
My son ordered the services of Open Road Carriers to transport his car from Belleville WC to Oliefantsfontein GP. He dropped the car with them on the morning of Friday 10th December 2021, he was told to expect the car in GP between 16h00 to 17h00 the next day. He flew into GP the same Friday evening. We received NO update whatsoever from Open Road Carriers and their partners, NOTHING! If my son did not track his car on his personal tracking App, we would have been in the dark the entire time the company was in possessing of the car. NO communication, not even a mere SMS! I drove him to the location of the Carrier's final destination (depot) and got there around 18h40 because we were getting more anxious. The truck was parked with 3 vehicles on top (including the car in question). No communication whatsoever. We knocked and security opened, only to find the truck driver had rushed somewhere and we waited for 30 more minutes for him. I spoke telephonic to a certain Matthew from the company and he was all defensive, insisting that my son got hold of him all the time. They never send any communication to my son, not even to notify him that his car has arrived. How were they expecting him to collect it. Really! I was upset and have made it clear to them that their service leave a lot to be desired. It was our first experience with them and it was BAD!!!!
0 replies
80 months ago
Imperial Select Car Dealership conned me!
i bought a car in 2016. they added on a lot of products - like Extended Warranty & Tracker to my basic loan agreement with Westbank. i have been for everything in one installment every month for the last three years. I recently changed my car insurance company, try to update my tracking system - only to find that I NEVER HAD A TRACKER ON MY CAR. I signed for it and still paying for it until the car is settled, BUT NEVER HAD A DEVICE INSTALLED IN MY CAR. Imperial Select in Edenval NEVER submitted my contract to seal it, yet the bank paid them a lump-sum and i am back the bank in installments - for something that I NEVER HAD. Now the Edenvale branch closed down . . .
0 replies
87 months ago
Roadside Assistance
I had a problem with one of my front tyres yesterday evening and I could not proceed with my journey home. I called MiWay Roadside Assistance and spoke to THATO - what a bubbly soul! he located my location and arranged a tow-truck speedily; way too sooner than I've expected. #Brilliant job Thato!!!!
105 replies
98 months ago
Roadside Assistance
i got a breakdown this morning and i called MiWay for Roadside assistance. i was very satisfied with their service. although i waited for the tow-truck for close to 45 minutes, i was not anxious at all because i got SMS communique throughout the waiting period. Many thanks to Eric (consultant) who was of great help!
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
1 (25%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)