EP
Evans P
Active since Apr 2018
5
Reviews
0
Industries
Reviews
5 reviews23 months ago
I just purchased a bed from Mattress Warehouse (Midrand branch) yesterday and got delivered today
I just purchased a bed from Mattress Warehouse (Midrand branch) yesterday and got delivered today. Great service from sales, Thanks to Tokyo for his professionalism and acquaintance. Great service, really appreciate it. Thanks to the delivery guys as-well, for their quick service, safe handling and easy communication. I’ll definitely call again !!
53 replies
57 months ago
HIGH QUALITY SERVICE @ iDivorce
I'm really glad I consulted Denise at iDivorce for help with the procedure and document drafting. Their service was excellent, and the method was clearly laid out in the documentation, with no ambiguity or doubt about what to do next. I would strongly advise anyone to use iDivorce.
58 replies
71 months ago
Delayed parcel, no communication and still waiting
I am so frustrated, all because I don’t get hold of anyone, I have been waiting for a delivery from this company, it’s still taking more than it suppose to and their Online tracking is not updated, my parcel is from Herbalife and I can’t get hold of anyone from dawn wing, phones are ringing but they pick up and drop or you hang on hold the whole day, I have sent emails and there’s no response from this company. I do not know what to do as I need my parcel urgently as it’s healthy related products. I’m really frustrated because there’s no communication or even responding to emails. I really need assistance.
0 replies
97 months ago
Refund issue
I visited Hazyview and I went to purchase a bed at this shop called FURN4U this is their contact +27 (15) ********** and (013) ********** . This was a cash purchase of a bed on the 6th of April 2018, as we swiped our card for payment the error slip came out from the speed point and we had to swipe again for the second time and it was successful payment, on the 9th of April we realized that the payment took place twice, an amount of R3200 twice which makes R6400. We went to the bank and withdraw a statement to support this and the bank couldn’t do a dispute as this was not a debit order and the bank adviced that the FURN4U should refund us half the amount. I then made contact with the shop immediately on Tuesday and inform them about the issue and the respond was that they did notice the double payment and when I told them I needed the refund I couldn’t get a solution forward from their side then I requested to speak to a supervisor or manager, I was then given numbers of the regional manager, I made contact with him and he then told me he is taking it up with the head office and he will feedback me. Wednesday came no one contacted me until I contacted the regional manager on Thursday and he told me he thought it’s been resolved which it wasn’t, I told him I have bills to pay before weekend and my debits goes off every 15th and I have to get the money before end Friday since the 15th is on Sunday. Friday came no one contacted me I had to nag again after 13:00 and then guess what I was told? . I was told that they waiting for a cash purchase in order to get cash to pay me, my question is what happened to the R3200 extra I payed for me to wait for cash sale? Is the no money in all the branches to just pay me ? They told me I should send my bank details, and I sent the bank details to the regional manager and the lady at the shop,being frustrated and stressed then I asked that what if there’s no cash payment what is the plan B ? and there was no straight answer to that. You see what makes me angry is that they never called me to feedback me unless I call them then that’s when they make contact, when I just thought of waiting for cash sale for me to get my money then another issue arise that now I have to send someone to the shop to collect the money, mind you that they requested banking details and one thing is that I’m back in JHB for work. When I explain that to the lady then she told me she will come back to me. While waiting then a call came to the regional manager saying that he gave instruction to the lady and the person who deals with refunds that they have to deposit my money by on Saturday before 09:30. And yes Friday was gone we no money. Saturday came and 09:30 there was No refund worse No call for feedback of what’s the hold up, I had to nag again as always. Today it marks the 8th day.
106 replies
98 months ago
Error of Fnb atm
I just went to the Fnb atm to deposit money as urgent, but right after I have put the money then the screen writes “error” then “out of service” and I got a slip written “your deposit was unsuccessful”. This was urgent and I’m so disappointed with Fnb and their atm
53 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)