JS
Jackal S
Active since Apr 2018
6
Reviews
0
Industries
Reviews
6 reviews63 months ago
Bad food, bad service at Checkers Plumstead
To whom it may concern. I came to your Checkers supermarket store in Plumstead on the 29.01.2021 and was really disappointed from the quality of food that i bought ,the cooked chicken livers i bought tasted like food boiled with water , no taste , no seasoning , no spices and inconsistent compared with the same cooked chicken liver i bought about two weeks ago. This is not the quality of food that one would expect from a big supermarket of your level and reputation. You need to make sure that your customers are getting the highest caliber of available ingredients as well as proper preparation. I have observed that your cooked food is inconsistent, for example i stopped buying your cooked chicken wings on Mondays as it is not fresh and taste like food that was left over the weekend. I went back to Checkers Plumstead to bring the matter to your store manager, i was referred to Crystal Silinger the spelling might be wrong who gave me the worst attitude. Crystal Silinger was not interested in my complain but continue to walk ignored me ,argues and treated me unfairly and was very rude .Due to her attitude now i understand why the food section she managed the food is inconsistent and taste bad. I trust that this is not the type of letters that you wish to receive from your customers and I also trust that you are going to deal with this complaint in a strict manner while taking all the necessary measures to make sure that such incidents do not happen again. You may contact me at 0787903581 email 3415921@myuwc.ac.za if you want to ask me questions about my complain . Regards Lulamile Zwedala
0 replies
77 months ago
Bad follow up customer service
Following up with this company is not easy and you get to speak to a human being by luck . My matter has been going on for 9 months . I log on on their portal to try and get feedback and I needed to PAY R50 FOR FEEDBACK. THIS IS A JOKE. I got the below massage. Oops! You have insufficient support credits remaining to submit a ticket. Select below to purchase 5 more support credits online for R50 (credits allocated in real-time):
0 replies
85 months ago
VERY POOR SERVICE
Fresh Start Law centre Western Cape has very poor client communication and feedback and when you ask for feedback you get ignored. I made numerous request to be given an update and I was ignored. YOUR SERVICE IS VERY DISAPPOINTING.
0 replies
91 months ago
POOR SERVICE FROM AUTO WIZARDS
A SHOCKING SERVICE FROM AUTO WIZARDS AND BUDGET INSURANCE On the 22/09/2018 I an incident and my vehicle needed repairs , Broken windscreen at drivers side, it had scratches on the front bumper and a small dent on the left side of the car underneath the passenger door. On the 10/10/2018 I got a sms from BUDGET INSIRANCE confirming that the car was with AUTO WIZARDS for repairs .I settled the R4700 excess with them immediately . From the beginning and word go with AUTO WIZARD I had horrible customer service as I was not getting any feedback and I was dealing with Gadija from AUTO WIZARD a company chosen by BUDGET INSURANCE. I reported this to Budget insurance and the matter was handled by Keke who eventually also gave me a poor service . The car hire was for 23 days till 23 October and it lapse before the car was even started being fixed . It was extended till the 30th October and it lapsed again before the car was even started being worked on. I made calls after calls daily to budget insurance and Auto Wizard with no indication what was going on . I made another call on the 26/10/2018 and was told stories that they don’t know when the car will be repaired. On the 29/10/2018 on Monday I made another call to Auto Wizard to ask for feedback and I was Told by Gadija that it will take 3-5 days for the car to be repaired . On Thursday 01/11/2018 after the car hire lapse I call again to make sure they were on schedule to my surprise I was told the car will now be ready on the 8th November 2018 . This is POOR customer service from both Budget Insurance and Auto Wizard . I now have to pay the car hire out of my pocket with delay I did not do . I am disgusted with Budget Insurance with thier POOR Service and Auto Wizard. Keke gave me poor excuses and told me that the car could be delayed further . BAD service from these companies be warned. Unhappy customer
0 replies
91 months ago
SHOCKING SERVICE FROM BUDGET INSURANCE AND AUTO WIZARDS
A SHOCKING SERVICE FROM BUDGET INSURANCE AND AUTO WIZARDS On the 22/09/2018 I an incident and my vehicle needed repairs , Broken windscreen at drivers side, it had scratches on the front bumper and a small dent on the left side of the car underneath the passenger door. On the 10/10/2018 I got a sms from BUDGET INSIRANCE confirming that the car was with AUTO WIZARDS for repairs .I settled the R4700 excess with them immediately . From the beginning and word go with AUTO WIZARD I had horrible customer service as I was not getting any feedback and I was dealing with Gadija from AUTO WIZARD a company chosen by BUDGET INSURANCE. I reported this to Budget insurance and the matter was handled by Keke who eventually also gave me a poor service . The car hire was for 23 days till 23 October and it lapse before the car was even started being fixed . It was extended till the 30th October and it lapsed again before the car was even started being worked on. I made calls after calls daily to budget insurance and Auto Wizard with no indication what was going on . I made another call on the 26/10/2018 and was told stories that they don’t know when the car will be repaired. On the 29/10/2018 on Monday I made another call to Auto Wizard to ask for feedback and I was Told by Gadija that it will take 3-5 days for the car to be repaired . On Thursday 01/11/2018 after the car hire lapse I call again to make sure they were on schedule to my surprise I was told the car will now be ready on the 8th November 2018 . This is POOR customer service from both Budget Insurance and Auto Wizard . I now have to pay the car hire out of my pocket with delay I did not do . I am disgusted with Budget Insurance with thier POOR Service and Auto Wizard. Keke gave me poor excuses and told me that the car could be delayed further . BAD service from these companies be warned. Unhappy customer
210 replies
97 months ago
POOR SERVICE FROM takealot and Mrd courier
AGAIN POOR SERVICE from takealot, I received An email saying that my order will be rescheduled as Mrd courier could not reach me. I don't understand this nonsense as I stay in a complex and was in my flat waiting for my order and available to accept my order.The courier needed to simply let me know by calling me,sms or email me so that I can open the complex gate or come out to accept the order.AGAIN this is POOR SERVICE from takealot and Mrd courier is usesless they cannot just stand outside the gate and aspect me to know they are there . I need my order today it was supposed to be deliver Saturday 14/042018 and today is Tuesday 17/04/2018 and still I am getting stories.
0 replies
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2 Star
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1 Star
6 (100%)