Active since Apr 2018
Its been 5 months my Uncle has passed away, a loyal and long standing customer of Affinity Funerla, disabled SASSA reciepent who ensured every month he pays his two Affinity funeral products (R10 000 and R20 000) We have have submitted all the required documents for both policies, with the R10K policy being told he opened it on the 12 May 2025 the day he passed and and such they cant pay us the money (bare in mind he opened this policy over a 2 years ago and I submitted all the bank statements to show the debit order, but we still failed so we are ****med the R10K. For the R20K policy Affinity could not locate a beneficiary and requested we get a Letter of Authority to claim the R20K, we thus submitted everything the required and still we have not received the fund, when we make follows up we are send from pillar to post with no answer, no response and no feedback. All the want is for the 12 Nov to arrive so that the policy becomes stale. Funny how this country is run hey. I STILL SAY TO FELLOW SOUTH AFRICAN WHO HAVE LIFE, MEDICAL,INSURANCE AND EVEN FUNERAL WITH AFFINITY. YOU WILL CRY ONE DAY, TRUST ME. YOU WILL CRY WITH NO ONE TO HELP YOU. THEN YOU WILL KNOW WHY ITS BEST TO TRUST LONG EXISTING AND REPUTABLE COMPANIES AND AVOID THIS NEW FLIGHT BY NIGHTS OFFERING CHEAP AFFORDABLE PRODUCTS.
My Uncle passed away on the 12 May 2025, and subsequently we filled a death certificate. my uncle had and amount of R1500 in his Easypay account and due to his death we could not access the funds, we followed through the process to get Letter of Authority from deeds then submitted to Easypay to be able to transfer the funds to My mother who is legally approved to access my Uncle estate. it toke Easy pay 2 months to attend to the case and we constantly followed up with them and 2months later they inform us only R5 i left in the account and the money was electronically taken by EasyPay for service fees. **** **** **** ****. IF YOU HAVE AN EASYPAY ACCOUNT RUN AWAY. FELLOW SOUTH AFRICAN
I placed an order on the 08 Sep, selected the correct address and indicated my product, which was in stock, 24 hours later when the recieptant was expecting the order, I get an email, not even a call from Net florist that they are out of stock on my product and guess what, they want to substitute with something that is not even nice. This is the second time Netflorist disappointments with orders and I dont know why I keep going back to them, such poor service
On the 17 June I made a post about Affinity life product "Affinity funeral", few days later the company legal team contacted me to find out what the problem is in order to do investigation. Few days later they contacted my uncle, who is the claimant/beneficiary of the policy with the following comment" (READ THIS SLOWLY") "Please note the policy was repudiated as the deceased was still within the applicable waiting periods at the time of passing, from Affinity records, the deceased toke out the policy on the 17th May 2025 with first payment on the 1st June 2025. funny enough the deceased passed away on the 12th May 2025 and was buried 20 May 2025 , how on hell did he die, wake up again to open a policy on the 17th then die again to be buried on the 20th. Now this is a clear indication that Affinity funeral and affinity life are taking people money for years with no intent to pay the cover amounts, Imagine such a funny excuse. so we then 1. submitted the deceased bank statements to showcase debit orders from 2018 for his affinity policy and further did an affidavit to confirm the date of passing and burial of the deceased on top of the death certificate we had already submitted. This my fellow South African is Affinity Life business model. Take monthly premiums and never pay the beneficiary the covered money. To anyone who is thinking of taking out a policy with Affinity funeral and life run away look elsewhere, rather you save your money under your bed than to waist it on this bogus company. to whoever has a policy with Affinity funeral and life, sorry but you just gave away your hard earned away. Your family, your dependents will never ever get a cent from Affinity Funeral and life. Just move on and look elsewhere.
****, ****,****. Affinity Funeral (Umsizi Wemizi) a product of Affinity Life limited is a bogus, *****ulent funeral cover company that preys on pensioners, disabled individuals to take out Life cover that is claimed will be paid out to their loved ones upon the death of the policy within 48 hours of a valid claim, however you will not get a cent of cover amount that the policy holder was covered for. We tried to claim for our passed uncle who had a long standing policy with Affinity funeral which was deducted directly from his social grant payout on monthly basis. we were first told that the beneficiary my uncle had nominated was not correct, we kept on calling for A WHOLE WEEK, till they sent the documents to claim to the same beneficiary who was calling them non stop. Then we submitted all the required documents and we got a automatic email that the claim will be finalized in 48 hours, 4 days passed with no update, the beneficiary called them to get feedback and that is when they only assessed the claim. They indicated that only one document was missing which was submitted and another 48 hours was need just for one document to be assessed. 48 days passed AGAIN with no communication and we called them again only to be told the Doctor from a registered government hospital on the BI form was not a verified practitioner and we had to wait for management to make a ruling on that part, (now its 14 days already the claim has been submitted with no tangible feedback, but only tricks to delay the process) I plead To whoever has a cover with Affinity funeral or know of any loved once's with cover, please stop wasting your money, cancel the cover and go to a reputable and honest company, than this fly by nights. But I can assure you wena Affinity funeral we wont stop till we get my uncles money that he had to sacrifice his social grant money to be able to leave something behind for his one and only brother. Affinity you not umisizi wemizi but a destroyer and advocate of poverty Wemizi.
****, ****,****. Affinity Funeral (Umsizi Wemizi) a product of Affinity Life limited is a bogus, *****ulent funeral cover company that preys on pensioners, disabled individuals to take out Life cover that is claimed will be paid out to their loved ones upon the death of the policy within 48 hours of a valid claim, however you will not get a cent of cover amount that the policy holder was covered for. We tried to claim for our passed uncle who had a long standing policy with Affinity funeral which was deducted directly from his social grant payout on monthly basis. we were first told that the beneficiary my uncle had nominated was not correct, we kept on calling for A WHOLE WEEK, till they sent the documents to claim to the same beneficiary who was calling them non stop. Then we submitted all the required documents and we got a automatic email that the claim will be finalized in 48 hours, 4 days passed with no update, the beneficiary called them to get feedback and that is when they only assessed the claim. They indicated that only one document was missing which was submitted and another 48 hours was need just for one document to be assessed. 48 days passed AGAIN with no communication and we called them again only to be told the Doctor from a registered government hospital on the BI form was not a verified practitioner and we had to wait for management to make a ruling on that part, (now its 14 days already the claim has been submitted with no tangible feedback, but only tricks to delay the process) I plead To whoever has a cover with Affinity funeral or know of any loved once's with cover, please stop wasting your money, cancel the cover and go to a reputable and honest company, than this fly by nights. But I can assure you wena Affinity funeral we wont stop till we get my uncles money that he had to sacrifice his social grant money to be able to leave something behind for his one and only brother. Affinity you not umisizi wemizi but a destroyer and advocate of poverty Wemizi.
ATT: Vodacom, ATT: Blue Label Connect, ATT, ATT: Isabela Garcia. Please note your debt collection agency is running a **** where it constantly disturbs people with calls to pay and settle outstanding debts from your account, they offer discounts, arrange debit orders and when we settle, they don't update the accounts and refuse to provide us with paid up letters. I have settled my Blue Label connect contract on the 30th August through a registered debit, and I requested a paid up letter on the 03rd Sep where I was informed it will be issued in 21 workings days with my credit status updated., I was informed to follow up on the 30th Sep and guess what, since the 30th Sep and today the 01st Oct I am getting the run arounds about my paid letter, for one I was send a screen shot that shows my account was never paid or settled, I disputed that and I was informed it will be escalated, but nothing has happened. So to Vodacom PTY LTD, Blue Label Connect PTY LTD and Isabella Garcia. You are working with **** of a company that takes people's money to settle your accounts but they dont. **** **** ****. To anyone who gets a call from this company Alliance Call Centre services that your account has been handed over to them, I say tell them ****, hang up, block them and contact your own service provider to make arrangements and pay directly to your own service provider. This company IS RUNNING A BIG ****.
NB. ATT FOR CASH CRUSADER SAMMY MARKS SQUARE BRANCH. WHAT A TOTAL KNOCK OFF- **** STAY AWAY. I bought a second hand samsung A03s on the 02nd October for 1600, we tested the phone and as normal it will be fine, however the next day it started giving me networks problems (call not coming through and internet signal poor) I tested with three different mobile provider on both sim ports the problem persisted. I went to the store to the same very week and I was told maybe its my area and they cant help with anything. I left and hoped it will get better, few days using the phone the screen opened, the microphone also started malfunctioning. I toke the phone back within two weeks using it and the Manager didnt want to talk to me he was sending his staff to tell me they can only book in the phone to be repaired within 27 days Imagine, it means 27 days without a phone, I tell the staff I want a refund or a portion of it as I am tired of this phone. They tell me its either I book it in, or sell it back to them for a lousy R500 imagine or just keep the phone and in this the Manager was hiding in his or her office with no consideration of customer centric. to Who wants to buy a phone at this shop. stay away or you will live to regret it. I toke the phone to be repaired privately, they told me the phone was water damaged and the parts inside were old so they had to replace everything and now the phone is working well. So Cash Crusader sammy marks and the manager who is invincible or high mighty I presume are ****s. Stay away.
Ai shame, Netflorist I have made about 7 orders with them and I can tell you in all those order delivery is never as paid for and planned. ITS ALWAYS LATE OR DILIVERY IS ON THE NEXT FEW DAYS. Today 08 June at 09am I made an order for delivery and before I could finalise the system indicated delivery will be by 13pm today for a fee of R89 and I paid same date delivery fee. Its 2PM now writing this and guess what the order is not even being prepared imagine. I tell you this is happening for the 7th time, 7th time. this useless and pointless why charge us delivery fee and still not deliver as agreed, what you are offering is false information. When I contact your service centre they say delviery is upto 5pm they cant guarantee and bear in mind I am at Midrand the warehouse is Midrand, Delivery is at Midrand but they say till 5pm. nx so disappointed guys
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