LF
Linda F
Active since May 2018
3
Reviews
0
Industries
Reviews
3 reviews10 months ago
Spam calls and unnecessary part replacement
Do not give Kirby Edenvale your contact details. They keep on phoning me after I have repeatedly requested them to remove my details from their database. I had my machine serviced by them on a special, but then they phoned to quote on a part that was supposedly completely worn out. When I received the old part back it was not worn at all. Just a money making ploy. Then they keep on phoning about service specials and so-called courtesy calls. No use in blocking their number, they call from a different number every time. Extremely disappointed in this branch of Kirby. Stay clear!
0 replies
66 months ago
Over charge after contract extension.
I was contacted by Vodacom to upgrade my data contract on 29 July 2020. Which I did. The upgrade was just an extension of my contract for another 24 months. Nothing else. They charged me an upgrade fee of R150, which apparently is not valid for an over-the-phone upgrade. I queried it and even though the customer service agent assured me that I should not be paying the R150 and escalated the matter, nothing happened. When I received my bill there was a handset fee on the bill. My current device was paid off in October 2018 and I have not received a new device, not with the previous "upgrade" nor with the "upgrade" done on 29 July 2020. I have contacted Customer care on numerous occasions and they have logged numerous escalations on my behalf. But to no avail. The handset fee remains on my account. Here are some of the query numbers that were logged. 1-34768257450597 1-34780176813865 1-34806130442146 1-34818142083630
168 replies
97 months ago
Debonairs does not deliver
Debonairs does not deliver It is Friday Night. We ordered 3 Pizzas online at 18h09 It is now 21h15 and still no pizza. After numerous (13) calls to Debonair - of which 2 where answered - still no pizza.
53 replies
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3 (100%)