CA
Cindy A
Active since May 2018
5
Reviews
0
Industries
Reviews
5 reviews46 months ago
Scammed by owners
My family and I enjoyed our weekend, but it's what happend after that has left us completely flabigasted. At the end of the weekend I would have been inclined to rate the place about 3.5. As nice as it is, there are a few shortcomings. It sleeps up to 10, but the sleeper couch is extremely hard, the bunk beds have very thin mattresses (even for kids) and there are only two toilets meant to cater for 10 guests. I was also slightly annoyed that we had to pay a cleaning fee (standard) but were expected to drive our black bags of trash to the entrance of Pringle Bay. Supposedly for every black bag left on the property they would charge us R500! We were also charged a R2500 breakage deposit, which is preposterously high for the type of accommodation they offer. We were only made aware of this after booking the place. Nonetheless, the owner seemed friendly and we made the best of our weekend. We left the Sunday, having thanked the owners and even alerted them to a top kitchen cupboard door that fell on my sister inlaws head when she opened it, but being the people we are, my husband took his tools and *****ed the door back in. By Monday, we received a voice note from the owner Steve, claiming that he was missing 5 towels, a plastic cup and that the chain from the toilet blind was broken. Amongst the ten of us, we've booked 100's of holidays and this was the first time we were accused of stealing. Between my husband and I, we both have a 5 star rating on another booking site. We left their home in exactly the same condition we found it. We took nothing, except our trash and what we brought. The towels we used, were left there. Same with the cup. And the toilet blind was broken when we arrived. You can even see it from the listing pictures. By Tuesday, Steve decided to accuse us of smoking in the house. None of the smokers even smoke in their own homes. And he had no evidence of us apparently smoking indoors. Everything he claimed was a blatant lie in an attempt to scam us of our breakage deposit. We were not provided with an inventory list on checking in and neither was there a walk through when we left. So he could absolutely make up anything! Which he took full advantage of. We only got back R900 of our R2500 breakage deposit. I am not just disappointed, but disgusted by their complete lack of morals. Never in my life. I would not recommend this establishment to any one. But I wish them everything they deserve!
0 replies
53 months ago
Excellent service
Excellent, affordable, professional service.
0 replies
53 months ago
Scam Artists - Stay Away!
Unfortunately I've not had a great experience with Bug Us. They were very quick to call after my enquiry and got their team out the next day. But one of the services I needed was parasite control and a few days after they were there, there was still a problem. Attempts to make contact with them have been futile. They promise a 3-4 week follow up with a 3 month guarantee, but once payment was made, they just disappeared! Based on my experience, they are scam artists. They even fabricated an email to make it look like they've made contact with me. Please do not risk losing your hard earned money.
0 replies
89 months ago
Zando can close their doors
Placed two orders end November and it's been more than two weeks and still don't have my goods. I've paid for both and they don't respond to emails, answer the phone or reply to comments and messages on social media.
0 replies
96 months ago
Awesome Photographer
I've used various photographs in the past and all always once off. I've used Michelle 4 times already and she never disappoints. She has a way of making you feel like you've known her forever. You feel supper comfortable forgetting you're in front of the camera which makes for the best photos. Would recommend her over and over.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)