CL
Chanelle L
Active since May 2018
18
Reviews
0
Industries
Reviews
18 reviews3 months ago
Capitec Bank is unreliable/****** when you're looking for funeral cover
Capitec has been calling me for the past 3 days in regards to a policy.The way it was dealt with is very unprofessional.An assessor called me not saying who she is to the bank.She asks how I am related to the deceased and when I respond she just says thank you and hangs up.I expect a professional person to say my name is this I'm with capitec and I do this (title).You identify yourself to customers.That call should also be listened to so you can understand the type of sly investigation that's done.Almost in such a way to trick people into saying things.A woman,Anna Rassie calls concluding the investigation.And sends an email like she was the person I spoke to.I have never had a conversation with this person.How do you investigate without talking to someone? I keep asking for the recording to be be reviewed of the person who gave me the wrong information/misleading information having me pay open a new policy and lying that the previous policy waiting period will be taken into account.All this because in October I specifically said I want to cancel ALL active policies at Capitec and close the account.I even said it on my hello Peter review. I dont care about this policy being declined but people should be made aware of the schemes and lies.And how Capitec Bank treats their customers.If the calls can of this investigation from the start can be reviewed and listen to how many different stories about why the call was declined.They don't even mention correct dates,I had to rectify.People should be made aware of Capitec.I am waiting for the written feedback to forward it
56 replies
3 months ago
Do not open funeral cover at Capitec bank
Capitec Bank is a low class bank filled with different types of ****s.The internet is full of stories of how people were cheated out of funeral policy claims.The only thing they all have in common is to make sure your claims aren't paid out.i wanted to do at the time was to just cut ties with this bank it is unreliable.The only reason I agreed to continue was because I was told that I can reinstate the policy and the waiting period would be waived.Otherwise I would have just started a new policy with Old Mutual or outsurance.Why would I start a new policy with a bank I think so low of? Different people call you to "investigate" while you're already told your story doesn't sound right by this person.These people just call to follow procedure the chances of the claim being fairly investigated is 0.
56 replies
3 months ago
Capitec is very deceiving when it comes to funeral cover payouts
Capitec has agents that give different answers on the exact same questions when asked about funeral claims.Then when you ask about your specific profile you are answered in general.I contacted Capitec to find out if i can claim on a policy then i was told yes by Brigette.Then i go to the bank and i am told another story that its a new policy i cannot claim.So i contact Capitec on whatsapp again and now the agent also says they do not reinstate policies but I wasnt told that the day i was called and tried to fix the policy to start up again
557 replies
6 months ago
Capitec Bank cannot be trusted for funeral cover
Stay away from Capitec Bank for Funeral cover they are ******.I have been making payments on my funeral covers.And i did skip here and there but without notification i just see one of my matured poliscies now says "not taken up".Please people do not use this bank for funeral cover yiu will stand disappointed.Rather use our trusted banks.
106 replies
42 months ago
TFG claims department gives very poor service
I sent an email to TFG to enquire about a funeral benefit that my grandmother may have had with them.Within an hour I was answered and it was confirmed that she in fact has a funeral benefit and I was referred to their claims department.For 3 days I have been asking for assistance with no response from them.The fact that nobody is even bothering to reply is very frustrating.You should be ashamed of the way you treat your paying clients
133 replies
44 months ago
Gmc auto beaufort west is a scam
Good day I would to inform you of GMC auto owned by Clauduis Claude Gouws.This man is a fake and a fraud.He is not a qualified mechanic.And uses his personal cqpitec bank account to do business to avoid paying his taxes.Claude is working in the Beaufort west area.He pretends to be a truck mechanic and he robs people.Unknowing truck owners who call him for help.Then he lies and makes a small problem big.He tells them the problems or faults are bigger so he can make a bigger profit.In some cases he pays the truck drivers to lie to the truck owner with him about the problem then he gives them a cut of the profit.He over charges and uses his family members as "mechanics".His nr is 078 466 7914 that guy is a big crook.He takes advantage of many people who need help with cars and towing etc in the beaufort west area.
0 replies
52 months ago
Openprovider is providing scammers domains to steal our money
Openprovider is not good at all.They provide platforms for scammers to steal money from people.Nigerians who were busy running a cryptocurrency scam.After I reported this they did nothing about it.They did nothing to correct the matter.They asked for police reports and I sent it.You have no shame.You have the ability to return the money to all the south african people who were scammed during this bad time.The whole world was hit hard by corona.Dont you have hearts???All they care about is making money even if this is from scammers to steal.At the end openprovider has money and the scammers have money while innocent people are left to suffer.You should be ashamed of yourselves.
0 replies
53 months ago
Capitec bank needs to train its staff better
My mom was treated with complete disrespect for covering her face with a cotton scarf while entering Capitec bank in De Aar northern cape.A female member of the staff her name is QUEEN, spoke to her like a child and refused her to continue aftrr she was assigned to her.Said she cant enter the bank then disappeared behind the red screen,maybe talking to her superior then returned saying shes not allowed in.This isnt the part that got me upset but the tone and the body language of this lady.She had a attitude like she is talking to a child in her house.No respect.We all know about the covid 19 restrictions you dont have to rreat the clients like ignorant fools from the village.There is a big lack of respect in this bank.
159 replies
53 months ago
Supreme octa FX IS A fraud
SUPREME OCTA FX IS A SCAM Supremeocta FX Assets licence nr 129/16 VAT 10291880P. Registration number HE 398140. www.supremeoctafx.com He uses this address 708 Garland Dr, Palo Alto, CA 94303, USA and PHONENUMBER +1 (715) 204-9210.Email address support@supremeoctafx.com Stay away from any person who tells you that you can turn R1500 into R80 000 within 7 days with Supremeoctafx.They tell you it is a platform that grows your bitcoin wallet without you carrying the risk of any loss.At the beginning you will see how your profits increase very well and then when it's time to cash out or withdraw they ask you to pay 10% to the platform for its services.And this money you have to pay in using your Luno and then transfer to supremeoctafx.After that they hit you up with an email for tax.Once you pay that they send a new email for conversion fee that's in they say there were too many people that withdrew so your withdrawal will take between 3-7days.So once you relax...Bing!about 2days before it is time to pay out a New email now you must pay transfer cost from supremeoctafx to your luno and then there's the so called manager +1 (715) 204-9210 stay away these people or this person took all my money.If money is owed to Luno why should they be paid luno fees?Another thing is on their site they give an option for a direct bank deposit the option I chose.So where does Luno fees come in???i will not see this money that's clear.The funny thing is they have no real contact details and when you google the address it shows some old ass house.There is no office.Theres a lady in Barberton who was the one who takes deposits in her bank account.Her name is Delsha Ethien Gordon.She's using FNB bank and this bank account number 62890608064.I don't know how she fits into the equation but I had to deposit the fees to her.Since I exposed them I got a new email from the exact email address now claiming I never traded with them I must have been on a replica.They have my trading account but no trades.So you tell me where did these fools get my email?All my information I placed on their site the same day and I also took down my deposit code.And I have never used any link given to me by anyone I have always searched on my chrome and gone in my account.Now I'm given a new guy with a fake name Andrea Jackson +2765 511 5336 who I must contact.The general manager was sending **** to my phone and later started to threaten me.
53 replies
53 months ago
Wesbank is withholding NaTis certificates on a car that is fully paid
Wesbank has been giving my grandmother the run around.For the past month we have been sending documents and information regarding the NaTis certificate.My grandfather was the owner of this car which he bought in 1995 and never asked this certificate.He has passed away and my grandmother had no need for the car and sold it.This is when she heard about this certificate when the new owner asked for it.Wesbank is still the title holder and we have been requesting it from them.Now that we cleared that up they ask for the documents that's already been sent to them.It has been explained that they are still the owner but again they say if the car has been titled in someone's name they cannot help.WE KEEP TELLING THEM THAT WESBANK IS STILL ON THE TITLE.i don't know if this person cannot read properly
106 replies
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