OD
ONGEZWA D
Active since May 2018
10
Reviews
0
Industries
Reviews
10 reviews17 months ago
Nibble Group Harassment
This company has been harassing me for months on behalf of Finchoice. I've requested their banking details to make the payment and they are not willing to provide any banking details. I have requested that they forward me the settlement letter via email because I need proof of the amount I am going to settle. None of my requests have been met but I'm being harassed daily. My question is who's going to pay for the telephone costs because everytime they call me, they add a fee.?
56 replies
50 months ago
BAD SERVICE
THE WORST SERVICE EVER, GAMBLING WITH PEOPLE`S LIVES DUE TO INCOMPETENT CONSULTANTS. i HAVE BEEN TRYING TO GET MY CHRONIC MEDICATION TO BE DELIVERED IN TIME SINCE NOVEMBER 2021 AND NO ONE WANTS TO TAKE ACCOUNTABILITY. THIS IS SO FRUSTRATING
0 replies
70 months ago
HARASSMENT FROM FOSCHINI`S DEBT COLLECTORS NORMAN AND SITHOLE CONSULTANTS
I have an account with Foschini and it was handed over to Norman and Sithole attorneys. During this financial trying time of COVID 19 while other instituitions are giving payment relief yet Foschini and these attorneys are harassing me with several phone calls on a daily basis. I receive 3-4 phone calls a day speaking to different consultants who are so rude and never give me a chance to speak. I have explain my financial situation and I am surprised that although they say their calls are recorded but none of my conversations with them are recorded because all these consultant say they do not see any recordings of the previous phone calls. This is so sad that today I am being harassed and I have been a loyal Foschini customer for more than 13 years yet today this is the treatment that I am getting from them. I am so disappointed and will pay this account and never walk into any TFG store ever again. WARNING TO OTHER CONSUMERS AS WELL.
53 replies
75 months ago
IMPRESSIVE ACCOUNTABILITY, INTERGRITY AND PROFFESSIONALISM
Last Friday I wrote a review about the Sterkspruit and Hellopeter intervened and the matter was resolved. I am very impressed with the timeous manner that the optometrist attended to this matter and he even wrote off the amount that was due. Thank you for reminding me why I am still a loyal patient of Spec Savers SA for more than a decade. I like the fact that accountability was taken and my distress was empathized to by the optometrist and he kept his word that he will sort this matter out in no time. A HEARTFELT APPRECIATION FROM A PATIENT WHO IS LOYAL TO THOSE WHO TREAT HER WITH RESPECT.
56 replies
75 months ago
PATHETIC SERVICE AT STERKSPRUIT BRANCH
I went to Specsavers in Sterkspruit Mall for my daughter`s eye test and to get her spectacles. That was on the 6 January 2020. I was told that the spectacles will arrive in 14 working days. It is now a month and I have not received anything and no one bothers to communicate with me, I have to take all the initiative to get answers. This is the worst service ever and I raised my dissatisfaction on the survey and was told that I will be contacted. No one has contacted me yet, there is just a lack of taking responsibility and fixing what is wrong.
56 replies
93 months ago
GREAT SERVICE ALWAYS AND ALWAYS A PLEASURE TO SHOP THERE
I ALWAYS RECEIVE THE BEST SERVICE FROM THIS COMPANY, THE STAFF IS SO FRIENDLY AND PROFESSIONAL. IT IS ALWAYS A PLEASURE TO WALK INTO ANY TFG STORE AND THEY ARE NEAT AND THINGS ARE EASILY ACCESSIBLE. KEEP UP THE EXCELLENT SERVICE, WE COULD DO MORE WITH COMPANIES LIKE TFG.
105 replies
93 months ago
IBUBESI INVESTMENT YOU HAVE BURRIED ME ALIVE. WHY DID YOU DO THIS TO ME, WHAT HAVE I DONE TO ANY OF YOU
I AM SO UPSET, ON THE 26/08/2018 A DEBT ORDER OF R124.50 WENT THROUGH MY ACCOUNT. I REVERSED IT AND TRACED THE PEOPLE WHO DEBITED MY ACCOUNT. IBUBESI INVESTMENT WAS THE "COMPANY" THAT TOOK MY MONEY. I TRIED TO CONTACT THEM BUT THEIR NUMBER IS UNAVAILABLE ********** 864. I TRACED THEM ON THE 012 NUMBER THAT APPEARED ON THE INFORMATION THAT WAS PROVIDED BY THE BANK, A LADY CALLED ME AND PROMISED TO EMAIL THE CONTRACT THAT I SIGNED AUTHORIZING THEM TO DEBIT MY MONEY. UP UNTIL NOW I AM STILL WAITING, THIS MORNING I CHECKED MY BANK STATEMENT AND SAW THE CHARGES THAT I ACCRUED FOR THIS MESS AND MY CAR INSURANCE DID NOT RECEIVE THIS MONTH`S PREMIUM BECAUSE OF THE BANK CHARGES FOR A DEBIT ORDER, DISPUTED DEBIT ORDER AND RETURNED DEBIT ORDER DUE TO THIS IBUBESI. MY CREDIT RECORD WITH THE BANK IS AFFECTED BECAUSE OF DISHONORED DEBIT ORDER AS WELL AS THE CASH BACK THAT I WAS GOING TO RECEIVE END OF THE YEAR FROM THE INSURANCE COMPANY. IT IS SO SAD THAT I HAVE BEEN BADLY AFFECTED BECAUSE OF SOMEONE`S GREEDINESS CHASING AFTER R124.50, LOOK AT THE CONSEQUENCES THAT I WILL CARRY.
0 replies
95 months ago
SHOCKING BEHAVIOUR FROM A CONSULTANT WHO RUDELY ASKED ME WHY HAVE`NT I PAID MY ACC IN JUNE & YET STATEMENT SHOWS DUE DATE 30/06/2018. NO VALUES AND INTERGRITY FROM OTHER COLLEAGUES WHO TRIED TO COVER FOR HER WHEN I TRIED TO LOG A COMPLAINT
I HAVE BEEN A LOYAL CUSTOMER OF HOME CHOICE FOR THE PAST 6 YEARS. ENSURING THAT MY ACCOUNT WITH THEM IS ALWAYS UP TO DATE WITH NO AREARS, INSTEAD I HAVE BEEN PAYING R600 INSTEAD OF THE SUPPOSEDLY R254 EVERY MONTH. YESTERDAY I RECEIVED A CALL FROM A VERY RUDE & UNPROFESSIONAL WOMAN THEMBELIHLE, ASKING ME WHY HAVE`NT I MADE A PAYMENT FOR JUNE. MIND YOU ON THE STATEMENT THAT I RECEIVED FROM HOME CHOICE, IT STATES THAT THE DUE DATE IS 30/06/2018. I WAS SO STARTLED BY THE TONE OF HER VOICE AND I ASKED HER WHETHER WAS MY ACCOUNT IN AREARS? SHE RESPONDED THAT SHE DOES NOT CARE ABOUT THE STATUS OF MY ACCOUNT BUT I MUST JUST SAY WHEN WILL I MAKE THE NEXT PAYMENT, SHE DOES NOT HAVE TIME FOR CHATTING ABOUT ACC STATUSES. SHE THEN BANGED THE PHONE DOWN ON MY EAR. I THEN FOLLOWED THIS UP BY CALLING HOME CHOICE AND ASKED THAT CAN THEY TRACE WHO WAS MAKING THIS CALL( THEIR CALLS ARE RECORDED OR IS IT JUST A SCARE TACTIC TO THE CLIENTS), I WAS MET BY MORE RUDENESS AND INCOMPETENCE. IT IS CLEAR THAT MOST OF THESE COMPANIES DO NOT HAVE VALUES AND INTEGRITY. IF ONE OF THEIR EMPLOYEES DOES SOMETHING WRONG TO A CUSTOMER, THEY WILL BE PROTECTED AND SHIELDED AND THEY WILL ALL GANG UP AGAINST THE CUSTOMER. STRANGE ENOUGH, THESE ARE THE SAME CONSULTANTS WHO WILL BE SO POLITE ON THE PHONE WHEN MARKETING THEIR PRODUCT BUT ONCE YOU GO INTO BUSINESS WITH THEM, THEY WILL TREAT YOU LIKE TRASH. I NEED AN APOLOGY AND A SINCERE ONE. I AM SO DISAPPOINTED WITH HOMECHOICE, I HAVE HAD A GREAT EXPERIENCE FROM THEM UNTIL YESTERDAY 15:53. I HAVE A HOMECHOICE, FONECHOICE AND FINCHOICE ACCOUNT AND THEY ARE ALL UP TO DATE, BUT I AM PLANNING TO CLOSE EVERYTHING WITH THIS COMPANY THAT HAS EMPLOYED PEOPLE WHO DISREGARD THEIR CUSTOMERS.
53 replies
95 months ago
THANK YOU FOR SAVING ME FROM BEING ROBBED BY NIMBLEGROUP & EGDARS
THANK YOU HELLOPETER FOR SAVING ME FROM BEING ROBBED IN BROAD DAY LIGHT BY EDGARS WHO HANDED ME OVER TO NIMBLEGROUP FOR AN ACCOUNT THAT THEY HAD LEFT ALONE SINCE 2011. 2016 THEY HANDED ME OVER TO ANOTHER DEBT COLLECTOR AND A DT ORDER WAS SET UP, LATE LAST YEAR DT ORDER STOPPED GOING THROUGH. SO THIS YEAR THEY STARTED HARASSING ME ON THE PHONE CLAIMING THAT I OWE THEM DOUBLE WHAT WAS ON THE CLOSING BALANCE OF LAST YEAR. I POSTED IT ON HELLOPETER, TODAY I RECEIVED A LETTER FROM NIMBLE GROUP STATING THAT THE ACCOUNT HAS BEEN SETTLED. THANK YOU SO MUCH.
53 replies
96 months ago
VERY UNPROFESSIONAL, RUDE AND INCOMPETENT CONSULTANTS. ONLY GOOD AT HARASSING PEOPLE ON THE PHONE BUT NEVER LISTENS TO WHAT IS SAID ON THE OTHER SIDE OF THE LINE. PLEASE TAKE THEM TO CUSTOMER SERVICE & COMMUNICATION S****S TRAINING.
Very unprofessional and rude consultants. Calling me 5 times and day and acting like small kids with tantrum fits will not make me pay an account that I feel has been overcharged and I need more clarity on how you got to that closing balance. No one will take these consultants seriously if they behave like a bunch of drunk kids in a park. THEY ARE SO UNPROFESSIONAL.
159 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)