TL
TREVOR L
Active since Jun 2018
3
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3 reviews72 months ago
EXCEPTIONAL SERVICE- WOW:( !!!
I REGISTERED A GEYSER/ELEMENT COMPLAINT/ENQUIRY WITH ABSA HOC CLAIMS ON THE 28TH APRIL 2020[REF04711616] & WROTE TO THEM AGAIN ON 30TH REQUESTING FEEDBACK AND ONLY RECEIVED NOTIFICATION ON THE 2ND OF MAY 2020 INFORMING ME THAT MY CLAIM HAS BEEN REGISTERED[#3800539]. I REQUESTED FEEDBACK A G A I N ON THE 6TH[REF C-04824807],BUT NOTHING. WHEN YOU CONTACT THEIR CALL CENTRE, YOU ARE REFERRED TO THEIR EMAIL & THIS IS WHERE WE GET THIS NONSENSE.
105 replies
78 months ago
GLASFIT 6TH AVE WALMER-NEVER AGAIN!!!
MY CAR WAS BROKEN INTO ON THE 3RD OF SEPT 2019 & MY INSURER/BROKER APPROVED THAT IT BE REPLACED BY GLASFIT IN WALMER 6TH AVE. WHEN I TOOK THE VEHICLE THERE, THEY REPLACED THE WINDOW BUT ONLY FOUND OUT WHEN MY DAUGHTER GOT HOME THAT THE TAILGATE WOULDN'T OPEN. NOTIFIED THEM AND THEY REQUESTED THAT I RETURN THE CAR FOR A DAY. I DID THAT & NOTICED THAT THEY BROKE THE HANDLE WHEN THEY WERE 'FORCING' THE GATE TO OPEN & THE BOOT LIGHT WAS ALSO FAULTY. I INFORMED THEM & ONCE MORE ASKED ME TO LEAVE THE CAR WITH THEM & THEY TOOK IT TO AN UNDISCLOSED AUTO ELECTRICIAN WHO TRIED TO ASSIST BUT INSTEAD THE VEHICLE CAME BACK WITH THE SAME BROKEN HANDLE ,TAIL GATE THAT'S MALFUNCTIONING & 1X BULBE OF THE BOOT LIGHT NOT WORKING. THEY ORDERED THE HANDLE FROM MARITIME MOTORS & IT ARRIVED 2 WEEKS AGO AND AM STILL AWAITING A CALL TO FIT THIS AND FIX MY TAIL GATE AND BOOT LIGHT.
0 replies
79 months ago
THE GLEN AUDI CUSTOMER SERVICE
16th AUG 2019, I BOUGHT A VEHICLE FROM THE GLEN AUDI FOR MY DAUGHTER. I NOTICED A FEW THINGS[WHILST DRIVING IT FROM JHB TO PE] THAT NEEDED FIXING AND ALERTED THE SALESMAN[PHILLIP NIEMAND].ON THE 3RD OF SEPT WROTE PHILLIP AN EMAIL WITH MORE ISSUES THAT I PICKED UP.ON THE 10TH ANOTHER REMINDING HIM OF THE ISSUES RAISED AND ALSO SENT RECEIPT OF THE NUMBER PLATES THAT I HAD TO BUY. TODAY IS EXACTLY 6 DAYS AFTER THE CORRESPONDENCE & HAVE NOT HEARD ANYTHING FROM PHILLIP OR THE GLEN AUDI.
0 replies
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2 (66.66666666666667%)