AB
Adele B
Active since Jun 2018
6
Reviews
0
Industries
Reviews
6 reviews79 months ago
Cell C Fraud
My husband had a contract with Cell C. We moved to the UK more than 14 months ago and he paid the account in full last year December. He has emails stating that the account must be closed and that all outstanding monies have been paid. Cell C however decided after 8 months to start deducting money again! This account should have been closed more than 10 months ago. This is fraud and after speaking to a senior officer at Cell C via email informing him that this is wrong they still kept at it.
210 replies
82 months ago
Still no reply from Hollard!
Follow-up form first complaint on 17 July 2019. Still NO REPLY from Hollard! My mother (ID number: 5303080070082) was ******ed on 19 May 2019. My mother's ****** was preceded by my father sudden passing on 27 February 2019. I live in the UK and as you can imagine this is an extremely emotional time for me. I am emotionally and physically tired. My mother had a life policy at Hollard Life (policy number 5910269). On 24 June 2019 I emailed Hollard to notify them of my mother’s death. I received a list of forms to fill in. Because my mother was ******ed, the SAPS had to complete a form regarding the ******, ******er, investigation and hearing. Since, I live in the UK I could not go into the police station but after numerous calls and messages they finally completed the form and emailed it to me on 5 July 2019. I immediately sent all the forms to Hollard’s general lifeclaims email address on the 5th of July 2019 asking for assistance and advice on the process forward. When I didn’t receive a reply I sent a second email to Sindiswe Kunene a claims administrator on 8 July 2019 asking for assistance and advice on the process. Once again I did not receive any help or a reply and therefore sent a third email to Chantelle Aspden another claims administrator on 9 July 2019 asking for assistance. Once again I did not receive a reply and sent a fourth email to Chantelle Aspden and to the general lifeclaims email address of Hollard on 15 July 2019. Until this day, 17 July 2019 Hollard Life has made no effort to assist me.
105 replies
82 months ago
No reply or assistance from Hollard Life
My mother was ******ed on 19 May 2019. My mother's ****** was preceded by my father sudden passing on 27 February 2019. I live in the UK and as you can imagine this is an extremely emotional time for me. I am emotionally and physically tired. My mother had a life policy at Hollard Life. On 24 June 2019 I emailed Hollard to notify them of my mother’s death. I received a list of forms to fill in. Because my mother was ******ed, the SAPS had to complete a form regarding the ******, ******er, investigation and hearing. Since, I live in the UK I could not go into the police station but after numerous calls and messages they finally completed the form and emailed it to me on 5 July 2019. I immediately sent all the forms to Hollard’s general lifeclaims email address on the 5th of July 2019 asking for assistance and advice on the process forward. When I didn’t receive a reply I sent a second email to Sindiswe Kunene a claims administrator on 8 July 2019 asking for assistance and advice on the process. Once again I did not receive any help or a reply and therefore sent a third email to Chantelle Aspden another claims administrator on 9 July 2019 asking for assistance. Once again I did not receive a reply and sent a fourth email to Chantelle Aspden and to the general lifeclaims email address of Hollard on 15 July 2019. Until this day, 17 July 2019 Hollard Life has made no effort to assist me.
217 replies
82 months ago
LH Breytenbach 16891395 Follow up review
Good day, I would just like to thank Coleen Aanhuizen, manager client Relations and Michelle Larkan for stepping in and assisting me. Both Coleen and Michelle phoned me in the UK. Although, my initial experience was not good both Coleen and Michelle went out of their way to assist me. Thank you ladies. Kind regards, Adele Breytenbach
56 replies
83 months ago
No assistance Old Mutual
My mother was ******ed on 19 May 2019. My mother's ****** was preceded by my father sudden passing on 27 February 2019. I live in the UK and as you can imagine this is an extremely emotional time for me. ABSA is doing my mother's estate and after numerous struggles with them not wanting to help me or the police I am once again struggling with a service provider. I have been home to SA three times this year (for two funerals and to pack up the house I lived in my entire life). I am emotionally and physically tired. I need to pay my mom's water and electricity, insurance and security service bills until the estate is finalized but cannot access any funds. On 20 June 2019, I requested Old Mutual to assist with the payout of my mother's Old Mutual Max Investment Plan (016891395) as I am the only beneficiary (child) and need the funds to pay her bills. My reference number was ccc17206797. On 25 June 2019, I followed up and also sent another new email (reference number: ccc17236840) asking for assistance , but yet again received no help.
75 replies
95 months ago
Theft Brooklyn car wash
$40 Australian dollars were stolen from our car, and despite numerous phone calls to the owner and the car wash we have not received any feedback! A ring from another car owner was also stolen from his car.
0 replies
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5 (83.33333333333333%)