JM
Johannah M
Active since Jun 2018
36
Reviews
0
Industries
Reviews
36 reviews1 month ago
Bad ,scrupulous contracts by vodacom.Incorrect Billing ,Bad and worse customer care i ve ever experienced .Be careful with vidacomcustomer care
I lost my job in 2023 since i ve been patting contracts .Vocacom refused cancellation of my contracts irrespective of the fact that i m no longer working .When i look for money to pay the debt it keeps on increasing .I m currently paying for old gadgets which i took more than five years ago .In february 3926 they took all of my lines away and requested that i must pay 5600 in order for them to return the numbers to me .i ve been with vodacom since 1996 when it was blue you can imagine how cancellation of my numbers meant to me .I borrowed money from family members and paid 5600.They returned the lines back and billed me 17000.I called vodacom on the 25th and 28th and spoke to a consultant who indicated that she will downgrade the contracts since i m no longer working so that i can pay less.she did the downgrade only on one number .to my surprise the bill is still very high and i m paying for old phones and laptops which are no longer in good condition .Vodacom refused to give me new gadgets or upgrade but how sm i going to pay this huge amount when i m no longer working and why is vodacom forcing me to stay in dented when i dont have money by refusing to cancel this old contracts .Please help me i cannot pay vodacom my entire life when i m unemployed .I will never ever recommend anyone to use vodacom i have suffered big time .Never fall to the trap .Never !They send scrupulous bills so that you become confused .actually the billing looks like a **** to trap people in debts .Never take a contract there u will suffer .
2 replies
3 months ago
Capital Debt SA is a ****mer !!!Be careful pls pls
Capital debt SA has subjected me under debt review under false pretence.They called me to tell me that they are assist me to reduce interest rates for payment of my account but knowing very well they want to subject me to debt counselling when i m not working.Please capital debt bring back my money u stole my money otherwise i will report *****
0 replies
3 months ago
Failure by NCR to deal with Capitaldebs sa who is persecuting clients .
I was ****med by capitaldebtsa who subjected me to debt review under false pretence.they took a lot of money from my account .I called the credit regulator but it seemed the matter is not urgent as they said they have a backlog .i don't have money for food every cent was taken by capital debt sa but the matter is treated as normal .they said i must complete a form but i must take note that they have a backlog .who must assist clients to deal with csputaldebtsa since they are a problem indication to many orople
0 replies
3 months ago
Bad ,worse customer care by oldmutual
Old mutual refused to debit my policy on the 25th as i have requested at their nearest branch at quagga mall resulting in my policy lapsing which i paid for more than 25 years .when i call to ask them to resuscitate my greenlight policy they now want to give me a quote with medical checks but failing to tell me that i must go for hiv test .they just say medical checks trying to deceive me .later a consultant will ask you health and sensitive information as is she is a doctor .
1 reply
3 months ago
Bad customer care by nedbank :Failure to reverse **** debit orders
I was ****med by capital debt sa and they deducted 8136 from my account .The bank accepted the debit order in one day which is not a practice by nedbank .I called the bank they failed to reverse the debit order.I request the bank to close the account with immediate effect
0 replies
17 months ago
Bad customer service or bad policy by woolworts store !!!Really Bad
I went to woolworts paled mall at turfloop they refused me to laybye clothes.Their reason is that the system do not allow those items to be on laybye .Thats quite surprising .There is no notice anywhere by woolworts to inform their clients about the fact that there are certain items that shouldn’t be on lay bye .As clients we are not aware of that .I spend my time fitting clothes that I cannot be allowed to laybye?How so?I m so disappointed .I loved this site since childhood .I buy my clothes and food at woolworts .me and my husband have woolworts account for so long .My number is 0848704403.
0 replies
18 months ago
Bad ,worse customer care at Shoprite Bochum
There is a serious bad customer experience at this store.The till operators take their time while the managers are afraid to reprimand them.seemingly they are friends .Its every year ,the whole year .Becaise it’s the only Shoprite.I was in the store from 12 and now it’s 13h35 I m still in the Que.I will definitely get out of the Que at 3.its so frustrating Thete is no planning .The situation cannot be the same every year .from January to December ..They are taking advantage of this community since they are not hard people .my number is 0848704403 /o847217385.Please help us we are so tired.managers are not managing this store because it’s rural people don’t know their rights .pks
0 replies
21 months ago
Bad Customer assistance after money was fradulently withdrew from my husbands account
Reference 75734316,case no GFCFS.In 2022 october an amount of about 14000 was *****ulently taken from the account of my husband.After we saw a notification we called the bank on the 22/10/2022.we were told the money was transfered to bonga whom we dont know.A case was opened by Nedbank till today we were not given an update.Instead i was bohered with smas from the bank to my number 0847217385 being threatened to be taken for legal action.I called the bank several times explaining what happened ,but still they want my husband to pay and they continue to send me messages.The bank must please pay him the money they forced him to pay and close the case since they failed to do a proper investigation.instead they want us to pay.My husband ended up opening an account with onother bank and left nedbank which was his bank for his entire life.
0 replies
22 months ago
Bad and worse customer care by Nedgroup insurance
I and my husband have a bond with Nedbank .we finished paying the bond but we did not cancel the policy(13143486) for the bond.when i cheked they say it was cancelled last year.I know i was sick fro almost the whole year in and out of hospital till october unable to do things for myself (proof can be provided if needed) but i never requested nedbank to cancel the policy since it covers the policy.They say they send an email but when i checked the email they talk about is not mine or for my husband.Now they want me to have a new policy which is too expensive for me.i want the bank to reinsate the same policy.A policy is a contracct and if i opt out i must do cancellation myself.
0 replies
25 months ago
Bad customer care by standardbank
I have received a call from Strauss attorneys who are continuously forcing me to make arrangement of payments with them.They allege that they stand on behalf of standardbank but standardbank did not inform me that they are taking my personal information to this attorneys.This attorneys are rude,harsh and bully .How do I talk to a person who has my information while I m not informed.I made arrangement with the bank to pay a particular amount.They called me to. Thank me for the payment and now force me to make a new arrangement with them.If standardbank have refered the information pls let me know .I m tired of being bul**** by this people pls because they want money .I owe the bank not them .
2 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
36 (100%)