SK
Sayed K
Active since Jul 2018
4
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Reviews
4 reviews24 months ago
Pathetic service delivery
Forced to give 1 star or else I won't be able to write this review. Please note that I app**** for a fibre line for my home on the 5th of April 2024. Your website as well as the individual assisting in completing the process advised that it takes 14 days for the installation to be done. To date nothing has been done, we received our router within no time but every time we enquire about the actual installation for the fibre, we get told its escalated. This is beyond ridiculous as today we were told that there were technical issues, and it has been escalated again. We have been told numerous times about the escalation just as we have been asked repeatedly for proof of residence which we submitted more than once. I have many accounts with Vodacom, and this has by far been the worst experience for me. This needs to be resolved asap or I will cancel this transaction and go with another service provider. I look forward to your response. Abbas Kader
106 replies
66 months ago
Vodacom are pathetic!
Purchased R50 airtime, the money went off my bank account yet I haven’t received the airtime and this was last week Thursday. I have been calling vodacom over and over again they keep saying 48 hours the query will be resolved. What utter **** is this?! They took my money yet they haven’t sent my airtime and now I just f**king call them over and over again wasting more airtime to get what I paid for?! All the consultants are useless! They rude and unhelpful! This is theft!!
112 replies
71 months ago
Missing airtime
I recharged R200 airtime and I only received R125! R75 of the recharge has gone missing. I have contacted MTN support and it’s days later and I haven’t received any feedback despite the numerous follow ups! This is absolutely ridiculous!!!
105 replies
77 months ago
Sinclairs Thieves and Liars Auto
I sent my vehicle in to Sinclairs in May, I drove it to them for a quotation and then I drove it the second time to them A few days after for the assessment as well as drove it to them the third time A few days after that for delivery to get repairs done. They kept my vehicle there for a month, I followed up every five days and the one excuse they used was the vehicle was not ready. After 29 days, a day before my hired vehicle needed to be returned I find out my engine had blown by over heating. All the valves was bent and my pistons had hairline cracks. They insisted telling me they never started my vehicle! So how the hell does my vehicle over heat so badly that it blows the engine to that extent! I was blamed for the damage and My engine was stripped without my knowledge or authority by Sinclairs! I open my bonnet to see only the block left! they all had different versions of a story! I recorded every conversation since the beginning with the employees and also the owner! And they keep changing their stories every time! My insurer did not represent me when this occurred and they are the ones that chose Sinclairs auto even though they were R10000 more expensive than other panel shops! I had to pay car hire from my own pocket as my insurer did not cover it anymore, I have been paying my car installments from May 2019 to date! I’m paying my insurance on the car as well as a service plan! Now I’m paying a lawyer for his services so that I have proper representation! Whose going to reimburse me for the expenses I’ve incurred because of this disgusting filthy company?! I had to put my wedding off because I couldn’t afford to start a life with my future wife anymore due to paying for all of the above! This is sickening and disgusting because I’m working hard for everything that I have! Now they want me to uplift my vehicle from their premises or they will charge me storage or sell my vehicle claiming they fixed it?!!! They Claimed to have fixed it behind my back how do I know they even fixed it yet they don’t want to communicate with my lawyer or respond to his letters! They are cowards who are sending my insurer messages to give to me! And even so I don’t trust them to do anything further with my vehicle! I’ve had this vehicle for two years now and I never ever had mechanical issues only after they had my vehicle in their possession for a month this ihappened! They blaming me for the damage yet it hasn’t been in my possession!
0 replies
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1 Star
4 (100%)