AS
Andre S
Active since Jul 2018
3
Reviews
0
Industries
Reviews
3 reviews12 months ago
All sunshine and roses till you want to cancel
Cancelling my services after being a loyal customer for multiple years (5+). I logged tickets multiple times to report that my soft phone was no longer receiving calls. Gave them months to fix it and now that I want to move to another provider, they put my cancelation request on a 90 day notice period, meaning I have to lose another 3 months of calls to my business. Shocking way to treat a customer and this is ********* seeing as the reason I am cancelling is because of their failing service.
222 replies
45 months ago
Endless harassment
Constant, endless spamming every day. Surely this must violate some laws regarding harassment?! As many times as you can call me is as many times as I can block you.
0 replies
94 months ago
PG Should Rather Stick to the Glass Division Only
Called in via the call centre to get a quote on aluminium doors and windows. Was told to email my requirements, which I did, and was then told that someone would contact me. After waiting 5 hours, I called again and was again told to email in my requirements, to which I again emailed my window and door schedule (with sizes) and asked to be emailed a quote. 1 week later I get a call back to ask if someone has attended to me. Absolutely shocking service. If PG Aluminium cannot assist me by being put through to someone who can help me immediately then they shouldn't be in the aluminium game. Have used another supplier as this kind of shoddy service will only filter through to the installation.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)