PM
Phindokuhle M
Active since Jul 2018
8
Reviews
0
Industries
Reviews
8 reviews18 months ago
Unfair and inconsiderate
I am beyond frustrated with how unfairly I have been treated by Remedi. My application was declined due to my BMI, but what the team fails to understand is that my breast size is the root cause of so many of my health issues – and it’s also a major factor affecting my BMI. I’ve lost 20kg this year through my own efforts, yet my breasts remain overly large and painful, causing severe discomfort on a daily basis. The weight of my breasts has left me with chronic back pain, shoulder inflammation from bra straps cutting into my skin, and difficulty sleeping or even standing with proper posture. How can Remedi ignore these significant health problems and only focus on BMI? I can’t even exercise properly because my chest makes it nearly impossible to move without discomfort. This blanket denial based on BMI alone is completely unfair and does not take into account the very real struggles people like me face every day. I am calling on Remedi to reevaluate their approach and take individual circumstances into account. It’s disappointing that a service meant to support our health is disregarding the core issues that impact our lives the most.
0 replies
49 months ago
Pay my money back.
I'm writing this message again since my complaint written on the 6th April 2022 was ignored. Can I have my account credited back to Zero so my statement shows that I don't owe you anything as I never received service from you? Please email me my statement showing zero and a cancellation letter so I can move on to another service provider I would like to have my full refund of R1800 paid back to my account. the case number is CAS-**********-N6K1W4. This matter has been going on for 2years and I don't have time to wait another 21 days. I have never experienced such a headache in my life honestly.
222 replies
50 months ago
Beyond Frustrated
Can some please point me to the right direction. Is there a ombudsman or council I can report this company to? I'm beyond frustrated honestly. I've written several reviews on Hellopeter and in every response they keep on lying about having communicated with me whilst I haven't even received a call or sms from them. I've been trying to get Superphathetic to release my ISP so I can sign up with another service provider. I've sent emails to their email address daily and have not received any response. This whole thing is affecting me financially my kids are back to online classes and I'm having to by data daily for them to attend these classes. I'm also working at home full time. The amount of money I've spent buying data is ridiculous. What does one need to do? Sure the whole company can't be useless. Someone must care about consumers.
339 replies
63 months ago
FRUSTRATED
Can some please point me to the right direction. Is there a ombudsman or council I can report this company to? I'm beyond frustrated honestly. I've written several reviews on Hellopeter and in every response they keep on lying about having communicated with me whilst I havent even received a call or sms from them. I've been trying to get Superphathetic to release my ISP so I can sign up with another service provider. I've sent emails to their cancellation@supersonic.co.za email address daily and have not received any response. This whole thing is affecting me financially my kids are back to online classes and I'm having to by data daily for them to attend these classes. I'm also working at home full time. The amount of money I've spent buying data is ridiculous. What does one need to do? Sure the whole company can't be useless. Someone must care about consumers.
401 replies
64 months ago
PATHETIC!
This company is PATHETIC! I was a Happy Nepic client until Supersonic took over and its been headache after headache. I've sent multiple emails trying to get them to remove me off their ISP because I would like to use a different service provider and I have gotten no response from them and this is frustrating. I need this matter sorted out ASAP! I've been unable to work from. home because of this issue. The new service provider can't continue until my line is released. I want nothing to do with Supersonic.
389 replies
68 months ago
Disgusting Customer Service
I am very disgusted by the service I received from your store on Saturday. I went to Mr Price Home at Boksburg Retail Park to return cushions because one had a tear, I was assisted by a lady called Tina her service was disgusting and she has a bad attitude. When I got to her till I informed her I was here to return the cushions and put them on the counter in its original packaging from the store and she looked at me and ask me to take them out of the plastic and give them to her. I could already sense the attitude and I politely took the cushions out and gave them to her as per her request. she looked at the cushions and called her colleague then they continued to speak under their breath and I heard her colleague mumble “it has been washed” bare in mind that I have not even been asked for reason as to why I was returning the cushions. After they’re conversation she turned around and called the manager on the intercom and just stood in front of me with no explanation at all. After a couple of minutes I ask her why I wasn’t being assist she said she was waiting for the manger. To my surprise I asked waiting for the manger for what she rolled her eyes and said to let me know if I can continue with this return. I said to her but you haven’t spoken a word to me since I arrived here and now you calling the manager at least let me know what the delay is you can’t just leave me standing here. She rudely responds saying “ Why you making a noise and annoying me” during this altercation the manger arrives and she also projected the same attitude towards me which left me baffled because as a superior she’s supposed to reprimand her employee for a bad customer service and attitude but not in this case she didn’t care or even bother to hear my side of the story. I really feel they don't know how to address paying customers. They thought they are doing me a favour I could see. if you still have such employees including the manager at your stores, then sadly I’ll never go back there. I hope this gets resolved before you lose many more customers and the Manager and staff take responsibility for their actions. She needs to learn to respect other people and love the job or give it to people who need the job.
0 replies
89 months ago
PATHETIC SERVICE
Good Day, On the 14th of December 2018, I accidentally deposited money into an incorrect Standard bank account (****38931) for an amount of R1 700. On the 18th of December, I filled in a recall form and sent it back to Nedbank on the same day and receive a confirmation email that they have received my recall form and are busy processing it my request. Today is the 7th of January 2019 and no feedback from Nedbank. I have tried calling the customer service center and I have received no help at all. All they keep telling me is that this matter has been escalated and I should receive feedback before the end of business but I have never received any feedback till date. I have a case number 1999**** but I still have to explain myself to every consultant every time I call and they all tell me I need to log another call, Which I refuse to because I have waited 7 days and all I want is feedback. I feel like I'm getting nowhere, what's worse is that I will be paying R342 for this pathetic service whether my funds were recalled successfully or unsuccessfully. What service will I be paying for exactly??? furthermore, I have been provided with the recall team contact details, on ********** /6287( number always engaged) ********** but no one ever bothered to answer the phone or respond to my emails. This is absolutely frustrating I need this matter resolved as you have promised 5 to 7 working days to respond to my recall
105 replies
94 months ago
Bad Customer Service
Yesterday I visited the H&M store at the East Rand Mall; I am still fuming from the experience. At about 18:10 pm I walked into the store to grab an urgent outfit for my little one. I walked around and picked up a few items and suddenly the lights went off. I immediately asked one of the ladies working on the floor to kindly switch the lights back on as I was still shopping. When I looked at the time and it was 18:50 pm so it made absolutely no sense that the lights were being switched off whilst customers were still inside the store. The lady working on the floor turned around and said “ When the door rolls down then our lights automatically go off” in a very demeaning voice. She rolled her eyes and also said: “it’s a sign for you to go home”. Various employees in the store, including the security guys, were passing nasty comments which were directed at me. I asked to see the manager and was initially told that he wasn’t there; in the meantime, he was in the shop. They were laughing at me! Someone pointed him out to me and I was bitterly disappointed by his reaction towards me after explaining how one of his staff treated me. He also gave me an attitude and didn’t even bother to apologise or even trying to intervene in this matter. No one seemed to care! I will not tolerate being treated like this! I am a customer and deserve to be treated as such! I wonder if all the H & M customers are treated in the same way!
0 replies
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1 Star
8 (100%)