RG
RJ G
Active since Aug 2018
4
Reviews
0
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Reviews
4 reviews16 months ago
Don't use them ever! Stay away
Stay away, horrible service, ****s and *******
0 replies
55 months ago
Clicks Clearwater worst vaccination site for weekend
I arrived on Sunday morning for my covid vaccine. With only a small group of people in the queue (approx. 20), waited more than 2 hours. The staff has no process in place, the facility is not set up properly, miscommunication about the vaccine on site available, wasting valuable time, horrible experience, inefficient process. Disappointed Clicks!
0 replies
74 months ago
Slow response and horrible customer service leaving me stranded in Lockdown time
I informed Absa that my credit card was blocked four days ago and requested a call back on how to proceed with unblocking my card. They only responded a day later and requested my personal information, which I provided, knowing the country was going into lockdown due to the Corona Virus. Two days passed and at the end of business on the day that the country goes into a national lockdown, Cindy Rossouw, the customer services consultant responded to tell me that I must go into a branch for a for chip maintenance on my card, but due to the national lockdown they will only be able to assist after 17 April 2020. I am furious, this means I am going into the lockdown without a credit card!! This bank does not care about their customers and does not offer any digital solutions in a crisis time like this! This is reason why Absa is losing all their customers to banks that really care about their customers!
105 replies
94 months ago
Deceitful, deviant, unprofessional, unethical and UNLAWFUL behaviour of the employees of Jakaranda motors
I am highly upset and shocked at the deceitful, deviant, unprofessional, unethical and UNLAWFUL behaviour of the employees of Jakaranda motors. I recently advertised my vehicle on cars.co.za as a private seller and was approached by Jakaranda motors to come to their dealership, as they would like to help me sell my vehicle and advertise it on several websites. After a telephonic conversation with one of the dealers, I informed the dealer that my vehicle was still under warranty and has a full service history and shared particulars of the vehicle for selling purposes. When arriving at Jakaranda motors, I was received by the dealer salesman and informed that they will only take pictures of my vehicle for adverti*****t purposes and was asked if they could park my vehicle for a wash before taking pictures. I handed my keys over to the employees responsible for parking the vehicle and was escorted to the offices to discuss the process. After waiting for more than an hour, I was told they were done with the vehicle. When getting into my car I noticed that there was more than 30km additional on the clock and the vehicle computer indicated that the car was speeding heavily. I confronted the dealer salesman as to why his employees decided to take to my car for a drive, as I never gave consent for a test drive and seeing that the car is under warranty there was no need to do so. He told me that he will investigate the matter and come back to me, after a while he phoned me back to inform me that it is not normal practice for employees to take cars for drives when under warranty and admitted that the mechanics took my vehicle for a test drive and “forgot” to give me feedback. The reason for deciding to take a test drive with my car, they wanted to inspect the gearbox, and in order to do so they had to speed with the car and “push the car in red” to determine if there was a problem. Further to this, he said I can be lucky they did that as they found a vibration on the gearbox. I told him that prior to coming to Jakaranda motors there was no vibration, he responded by saying “luckily your car is under warranty” and that I should just take my car to the dealership I have a warranty with so that they could fix it. I told the dealer that this is totally unacceptable and asked how he, the dealer, intends to deal with it, his only response was that he is sorry and he will have a word with his employees. I am upset and feel wronged! How is it possible that you can under the pretence of wanting to help me sell my vehicle, take my car for a joy ride, speed with it, break my gearbox and excuse it all by saying, “luckily your car is under warranty”???? RIDICULOUS, DEVIANT, CORRUPT!!
0 replies
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1 Star
4 (100%)