AM
Amani M
Active since Aug 2018
3
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0
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Reviews
3 reviews4 months ago
Unhappy customer
A no star rating is a must for MultiChoice, seriously. It's just a pity I'm not the one who is still watch this outdated service. Their agents are ***********. DSTV can do better in training their agents. Requiring help on public holidays is next to impossible with agents rushing to end the conversation. Getting overtime and not being good at it. DSTV, if your agents are working from home, please do due diligent in making sure, they do a good job otherwise you will more customers. I don't know how you still in business with poor service that you are giving the South African public, your stuff should be ashamed. Your app needs major review from your development team. Pathetic.
0 replies
17 months ago
****** at Audi Century City
I’ve owned different Audi’s since 2009 until today and based on the service I’ve received at Audi Century City, I’ve come to dislike the brand all together. My main problem with Cape Town in general is ****** towards black people. That alone makes Cape Town a bad place to live in as an African individual. Me & my manager where I work, we both own Audis, the service he gets from Audi is all praises and me on the other hand I’m always left speechless. First of all, Audi Century City charges black people more than they do white people. Pure ******. Back in 2021 I phoned in to book for a service and was told that there’s no space and it was around November and I needed to get it done before travelling to the Nothern Cape. With desperation I drove to their Waterfront branch, which was efficient by the way before they merged with N1 City. Met with a friendly gentleman who couldn’t under why I was told there’s no space. He took it upon himself to call the office and just like that I had a spot. I was disgusted in learning that I was told it was full when it wasn’t. I then took my car in sometime in 2022 around November again with no issue, just for a normal service and when I got the car back there was an issue which I reported the following and was told to bring the car in. Upon diagnosis, I was told that one of the coil packs needed to be changed and I refused as there was no issue when I brought the car in and they did not report any malfunction when I went to pick it up. After making noises on the floor, the pack was replaced and I was on my way. I later wrote a letter to the manager expressing my concerns and with no surprise at all, there was no acknowledgment of my email. I was just another ungrateful black busted who should be grateful to be even allowed to own a car. Only white people can complain and be heared, nothing new. I am very disappointed that in this age and time we as black people are still subjected to such nonsense. I am now driving a BMW and happy with the service I’m getting so far from BMW. Audi Century City, treat all your customers with respect without prejudice & ******.
0 replies
26 months ago
Poor business practice
Companies like Cell C should cease to exist. As a "tech company", they are behind. Long story short. I was a victim of Identity Theft. I then listed myself to the SAFPS database after I was advised to due to various stores coming after me for payments. The said stores cleared my name and sent sorry letters. 2 years later I got a call from the vultures demanding that I pay cell c for devices that I took at their Mpumalanga store. Mind you, I'm based in CPT. I have never been in Mpumalanga before. All the shenanigans that involved my ID took place in Mpumalanga. I then sent Cell C the ID that was sent to me by the investigators from previous stores and requested that they clear my name as my ID was cloned. I did not lose my ID whatsoever. Cell C never responded, all they did was to close the accounts and then keep quiet. This year I decided to apply for a contract device and was shocked to learn that Cell C listed me as a *****ster at SAFPS. What I can't understand is that if they also use SAFPS to check *****, how come they did not pick up the listing on their database? How come SAFPS did not ask the relevant question before listing me as a *****ster? I mean I listed myself to prevent the ****mer from doing more damage to my credit. This is frustrating; I now have to run around every time I need credit. This was poor practice from Cell C. By the way, my first contract and the last was with Cell C back in 2012.
162 replies
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