MS
Margaret S
Active since Aug 2018
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
WARNING: Zebula employee ****s forgotten personal valuable item.
It was my first visiting Zebula and this experience has left the worst taste in my mouth: We had booked with friends on the weekend of 11 September 2025, on our departure I realised I to had forgotten a personal valuable item. I called the reception upon my realisation and make contact with Zebula in the assistance of a lady called Knowlege (if that is even her real name), after numerous enquiries where I was initially told my item was not found, to being advised that it is found - this after I persisted that it was there. This followed with me having to wait almost 8 days being told the person item would have to be collected from the house we booked to reception- I remained patient nonetheless. Upon receiving update, this liaison all made with the receptionist Knowlege I get update that the valuable personal item is at reception I then liased with her on Courier options to have it returned to me in Jhb, the reception around this while not best, I still remained patient. It went to a point where this Knowledge lady offered to assist by sending the item via PAXI & all I had to do is send her the money for courier and I think that was my mistake. Trusting this particular Zebula employee. It has been one week, I have paid for the delivery and getting a run around from said Zebula employee. This lady had essentially ****med me of my personal valuable item and money.
0 replies
12 months ago
CAPITEC Large amount Payment goes Missing
I am beyond shocked at how Capitec can make such an error as a National bank. Yesterday I processed an immediate payment from my Capitec app to an Absa savings account, this around 15:10, today at 12:03 and the money still has not reflected in the Absa account. Upon calling the Contact centre I am advised an incident must now be logged and this will take 48 hours with Capitec labelling to this a “Missing Payment External” and giving me some REF number to follow up. This amount is a huge amount of money for a bank I trust to simply label it a “Missing Payment”. I do not trust this will be resolved by Capitec in the stipulated SLA.
59 replies
40 months ago
RenProp - Cheating of LIGHTBULB repair within 2 months occupation
Truly astonished by the disservice offered by this realtor. As a tenant with lease starting on 1 October 2022, officially taking occupation on 4 November 2022. Around 10 December 2022 I notice that many lightbulbs in the unit began flickering, I lodged an issue with Renprop on 20 December 2022, which I had to follow up with continuous phone calls upon only getting response on 9 December 2022 from Amy at Repairs. As a new tenant in the unit I have an expectation that prior my occupation the unit was cleaned, possibly painted & NEW BULBS inserted. I am now told by Amy that I cannot raise an issue concerning LIGHTBULBS after the 7 day period allowable post moving-in inspection. I assume now Amy expected me to foresee into the future that the lightbulbs would start giving issues only within 2 months after my occupation. I am in disbelief that such a reputable agency would allow such a cheap-skate service. She didn’t care to send someone to even check what the issue that was causing the flickering is. The service is great when you’re expected to pay rental & other fees however I am disappointed by this.
0 replies
56 months ago
HomeChoice order paid for, HomeChoice failing to deliver!
I'm not sure if I'm being scammed by HomeChoice at this point but I feel like I am. I made payment & placed an order on 26 August 2021, after which HomeChoice confirmed payment, allocated me an ACCOUNT number & sent me a message that my order was packed & would be delivered by their courier. Today I try to follow up using the 'link' to track the order but then it requests an ORDER number that was never supplied to me by HomeChoice. I then decide to call the Client Customer service line and I don't understand how its a CUSTOMER CARE line since the agents are rude, first one dropped the call as I was calling out my I.D number, second consultant transferred to a third consultant who dropped the call as I was explaining the issue I'm facing. To say I'm appalled by the service offered by HomeChoice is an understatement, as a first time customer I vow to never purchase from this company. Its also very interesting that when you call, there are options of placing new orders, making payment etc but not one that favours the client to track their order. This shows me that HomeChoice is an organisation that thinks of their pockets before the clients and if you make this mistake of paying upfront, like I did. Be prepared to fight to get delivery of the items you paid them for.
53 replies
58 months ago
Do not use RAIN if you want peace of mind!!!! DO NOT!
If there was a way of rating 0, I honestly would. Please believe what most of these reviews say, RAIN is the worst provider. Got delivery of my parcel, firstly at the wrong delivery time. Anyway the router then arrives with 2 SIM cards instead of 1, their error then starts becoming my problem here, the next day (Friday) I call and am told I should wait 24 hours for one of the sims to get activated, Saturday I call again and am told I should send an image of the two sims so they know which to activate. The following Monday I’m told someone from billing would be activating the sim, again, I patiently wait. The following Tues I follow up again and I’m told one of the consultants who was assisting made a mistake and that I would have to wait again, so a 4 day wait for a sim to simply get activated! The worst service I’ve ever experienced in my life, you’d swear you’re getting it for free. AGAIN, use RAIN at your own risk!
371 replies
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4 Star
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2 Star
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1 Star
5 (100%)