Renprop
Verified Business
|1|9 Reviews (last 12 months)|Responds in 1013h 18m
Renprop
Verified Business
|1
9 Reviews (last 12 months)
Responds in 1013h 18m
Performance(last 12 months):
Ranked In Real Estate
#31Reply Time
1013h 18mNPS Score
-100Unlikely
Replied to 89% of negative reviews
Reply time on negative reviews: 1013h 18m
Ranking
#31
in Real Estate
Reply Time
1013h 18m
NPS Score
-100
Recommended: Unlikely
Replied to 89% of negative reviews
Reply time on negative reviews: 1013h 18m
Review Distribution
1|9 Reviews
Jul '25 - Jun '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNC
Nelisiwe C
1 reviews | Active since Jan 2020
14 May 2026, 14:08
****MERS!!!!
The worst agency to deal with. They will **** you of your deposit, The agents are rude and never available to answer when you need, the Relationship Managers (Especially Blessing Majozi is absolutely useless,), never in the office. Do yourself a favor and never utilize this agency.
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Nelisiwe C
1 reviews | Active since Jan 2020
14 May 2026, 14:08
****MERS!!!!
The worst agency to deal with. They will **** you of your deposit, The agents are rude and never available to answer when you need, the Relationship Managers (Especially Blessing Majozi is absolutely useless,), never in the office. Do yourself a favor and never utilize this agency.
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Replies (0)K
Kopano
1 reviews | Active since Jan 2020
9 May 2026, 13:59
Renprop Agency
****MERS. Forget about your deposit. They will charge you for pre-existing issues in the apartment, charge you for cleaning though you've cleaned and ignore your emails when you question their quotations. Say bye bye to your deposit once you rent with them
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Kopano
1 reviews | Active since Jan 2020
9 May 2026, 13:59
Renprop Agency
****MERS. Forget about your deposit. They will charge you for pre-existing issues in the apartment, charge you for cleaning though you've cleaned and ignore your emails when you question their quotations. Say bye bye to your deposit once you rent with them
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Replies (0)TT
Thandeka T
1 reviews | Active since Jan 2020
16 Mar 2026, 14:53
WORST RENTAL EXPERIENCE
What a bunch of ****mers!!! I rented a place managed by them in Randburg for three years- worst mistake ever. They literally took my entire deposit money even after I cleaned and made sure to fix the place before moving out. The bathroom of the place I was renting has no ventilation, there's literally no air coming into the bathroom, that's an architectural problem in the complex and yet I'm being made to pay over R3000 for them to fix the mould- mould that is a result of bad architecture. The inspection that happened when I moved in vs when I moved out are completely different. These people are horrible at communicating, emails are ignored and yet they're quick to take people's monies. They charging over R1000 to inspect a one bedroom apartment???
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Thandeka T
1 reviews | Active since Jan 2020
16 Mar 2026, 14:53
WORST RENTAL EXPERIENCE
What a bunch of ****mers!!! I rented a place managed by them in Randburg for three years- worst mistake ever. They literally took my entire deposit money even after I cleaned and made sure to fix the place before moving out. The bathroom of the place I was renting has no ventilation, there's literally no air coming into the bathroom, that's an architectural problem in the complex and yet I'm being made to pay over R3000 for them to fix the mould- mould that is a result of bad architecture. The inspection that happened when I moved in vs when I moved out are completely different. These people are horrible at communicating, emails are ignored and yet they're quick to take people's monies. They charging over R1000 to inspect a one bedroom apartment???
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Replies (0)RM
Ronela M
1 reviews | Active since Jan 2020
14 Nov 2025, 10:33
PRIVACY
Renprop share my personal details to an email address that i don't know, it's my flat number etc, i have informed Aubrey for months not to send my personal details to people i don't know but it fall on deaf ears, please remove the yahoo email when sending my monthly statement
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Ronela M
1 reviews | Active since Jan 2020
14 Nov 2025, 10:33
PRIVACY
Renprop share my personal details to an email address that i don't know, it's my flat number etc, i have informed Aubrey for months not to send my personal details to people i don't know but it fall on deaf ears, please remove the yahoo email when sending my monthly statement
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Replies (0)SL
Sinazo L
1 reviews | Active since Jan 2020
12 Nov 2025, 20:20
STAY AWAY FROM RENPROP MANHATTAN
I moved into Manhattan Apartments in Sunninghill in 2023. I decided not to renew my lease in September 2025 due to ongoing issues with roaches. When I moved out, they refused to refund my deposit of R9,000, claiming that one of the rooms was dirty and that the deposit would be used for painting. R9K for painting????. I requested a detailed breakdown of the costs, but they refused to provide one. Ohh not to forget how rude AMY KEATLEY is on the emails!!! PLEASE DONT EVER SIGN A LEASE WITH THIS PROPERTY COMPANY!!! RUNNNNN!!
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Sinazo L
1 reviews | Active since Jan 2020
12 Nov 2025, 20:20
STAY AWAY FROM RENPROP MANHATTAN
I moved into Manhattan Apartments in Sunninghill in 2023. I decided not to renew my lease in September 2025 due to ongoing issues with roaches. When I moved out, they refused to refund my deposit of R9,000, claiming that one of the rooms was dirty and that the deposit would be used for painting. R9K for painting????. I requested a detailed breakdown of the costs, but they refused to provide one. Ohh not to forget how rude AMY KEATLEY is on the emails!!! PLEASE DONT EVER SIGN A LEASE WITH THIS PROPERTY COMPANY!!! RUNNNNN!!
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Felish M
1 reviews | Active since Jan 2020
8 Oct 2025, 14:01
We renewed our lease but Renprop told us to cancel it instead of addressing a security breach
I am deeply disappointed by how Manhattan Renprop Management has handled a serious security breach involving tenants who trespassed into our private garden/balcony space by jumping over our wall after we explicitly told them not to. We reported this incident immediately, providing photo evidence, yet the response from both the Estate Manager (Philile Ntombela) and Lease Manager (Lynette Ley) was completely dismissive. Philile confirmed that the tenants admitted to jumping the wall but said she “can’t do much” and did not ask for an incident report from the security or take disciplinary action. She also insisted that “the cameras are adequate,” even though the area is a blind spot with no CCTV coverage precisely where the trespassing occurred. When I escalated the issue by emailing Lynette Ley, I received the following response: “Your email has been received and noted… we are not able to substantiate your claim and therefore will not be relocating the tenant… You do however have the right, in terms of clause 19 of your lease agreement, to cancel your lease with penalties.” After receiving this dismissive reply, I called Lynette for clarity and that’s when she became rude, unprofessional, and unwilling to listen. She said “it’s not her problem that we don’t get along with our neighbours” (whom we don’t even know), dropped the call, and even claimed she “doesn’t work with” the estate manager despite both working under Renprop and managing the same complex. Instead of addressing a clear security and trespassing incident, Lynette’s only “solution” was to tell us we could cancel our lease if we were unhappy. This was especially shocking given that we just renewed our lease with Renprop this year and have never caused a single problem, always paying rent on time and maintaining our unit responsibly. Renprop’s handling of this matter shows a complete lack of professionalism, accountability, and concern for tenant safety. We now feel unsafe in our own home, yet management refuses to take any meaningful action. If you value security, respect, and ethical property management, I strongly advise that you do not rent from Renprop. Their actions clearly show that tenant safety and wellbeing are their least concern.
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Felish M
1 reviews | Active since Jan 2020
8 Oct 2025, 14:01
We renewed our lease but Renprop told us to cancel it instead of addressing a security breach
I am deeply disappointed by how Manhattan Renprop Management has handled a serious security breach involving tenants who trespassed into our private garden/balcony space by jumping over our wall after we explicitly told them not to. We reported this incident immediately, providing photo evidence, yet the response from both the Estate Manager (Philile Ntombela) and Lease Manager (Lynette Ley) was completely dismissive. Philile confirmed that the tenants admitted to jumping the wall but said she “can’t do much” and did not ask for an incident report from the security or take disciplinary action. She also insisted that “the cameras are adequate,” even though the area is a blind spot with no CCTV coverage precisely where the trespassing occurred. When I escalated the issue by emailing Lynette Ley, I received the following response: “Your email has been received and noted… we are not able to substantiate your claim and therefore will not be relocating the tenant… You do however have the right, in terms of clause 19 of your lease agreement, to cancel your lease with penalties.” After receiving this dismissive reply, I called Lynette for clarity and that’s when she became rude, unprofessional, and unwilling to listen. She said “it’s not her problem that we don’t get along with our neighbours” (whom we don’t even know), dropped the call, and even claimed she “doesn’t work with” the estate manager despite both working under Renprop and managing the same complex. Instead of addressing a clear security and trespassing incident, Lynette’s only “solution” was to tell us we could cancel our lease if we were unhappy. This was especially shocking given that we just renewed our lease with Renprop this year and have never caused a single problem, always paying rent on time and maintaining our unit responsibly. Renprop’s handling of this matter shows a complete lack of professionalism, accountability, and concern for tenant safety. We now feel unsafe in our own home, yet management refuses to take any meaningful action. If you value security, respect, and ethical property management, I strongly advise that you do not rent from Renprop. Their actions clearly show that tenant safety and wellbeing are their least concern.
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Replies (0)IA
Imran A
1 reviews | Active since Jan 2020
6 Oct 2025, 18:59
DO NOT RENT WITH RENPROP
I posted previously about Renprop. I want to make another post about just how bad they treat their tenants. Please DO NOT STAY at any property managed by Renprop. In my previous post I mentioned issues with the B&B guests, the noise they make and the lack of response from Renprop themselves. They do not have any standard when they manage their properties. They keep tenants and B&B guests extremely close to each other, the apartments above and below me are B&B's. Over the past few weeks the noise has been escalating. After the multiple mails sent to Renprop and RECORDINGS I've sent through they've responded saying that there is nothing they can do unless the guards have heard the noise themselves, despite literal RECORDINGS. They also have different agreements with B&B guests which prevent them from taking action against them. On top of all of this, they've also informed me that I can not complain about about guests above me dragging furniture or stomping on the ground till all hours of the morning. PLEASE SAVE yourselves the headache and DO NOT rent any of their properties they are absolutely pathetic.
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Imran A
1 reviews | Active since Jan 2020
6 Oct 2025, 18:59
DO NOT RENT WITH RENPROP
I posted previously about Renprop. I want to make another post about just how bad they treat their tenants. Please DO NOT STAY at any property managed by Renprop. In my previous post I mentioned issues with the B&B guests, the noise they make and the lack of response from Renprop themselves. They do not have any standard when they manage their properties. They keep tenants and B&B guests extremely close to each other, the apartments above and below me are B&B's. Over the past few weeks the noise has been escalating. After the multiple mails sent to Renprop and RECORDINGS I've sent through they've responded saying that there is nothing they can do unless the guards have heard the noise themselves, despite literal RECORDINGS. They also have different agreements with B&B guests which prevent them from taking action against them. On top of all of this, they've also informed me that I can not complain about about guests above me dragging furniture or stomping on the ground till all hours of the morning. PLEASE SAVE yourselves the headache and DO NOT rent any of their properties they are absolutely pathetic.
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Replies (0)IA
Imran A
1 reviews | Active since Jan 2020
10 Sept 2025, 12:22
Most Pathetic Management Company
Most pathetic management company I've ever seen. Please do not, I repeat DO NOT stay at any property managed by these people. We're staying at The View Morningside for close to 2 years now. Our apartment is on the second last floor, no one at Renprop disclosed that the apartments above and below ours are B&B's. I understand they're not obligated, however, I have been dealing with the worst noise I've ever experienced before in my life and this is over many years of staying in apartments. I've notified them on multiple occasions, they do not have a policy of helping tenants. On the last incident they've just flatout been ignoring me and any of my mails/complaints - I look forward to issues with my deposit once we vacate after our lease expires.
Helpful (0)
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Imran A
1 reviews | Active since Jan 2020
10 Sept 2025, 12:22
Most Pathetic Management Company
Most pathetic management company I've ever seen. Please do not, I repeat DO NOT stay at any property managed by these people. We're staying at The View Morningside for close to 2 years now. Our apartment is on the second last floor, no one at Renprop disclosed that the apartments above and below ours are B&B's. I understand they're not obligated, however, I have been dealing with the worst noise I've ever experienced before in my life and this is over many years of staying in apartments. I've notified them on multiple occasions, they do not have a policy of helping tenants. On the last incident they've just flatout been ignoring me and any of my mails/complaints - I look forward to issues with my deposit once we vacate after our lease expires.
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