JC
Jacques C
Active since Aug 2018
19
Reviews
0
Industries
Reviews
19 reviews25 months ago
Horrible Company
I was contacted by a consultant telling me that I'm under debt review again just because I've opened a few new accounts since clearing my name in December. I am flabbergasted with the disrespect received during the phone call and not being given a chance to speak. This is disgusting behaviour and then to top it all off I've been sent an sms saying I gave consent, with the incorrect ID in the SMS to request a credit report. If you tell me I'm under debt review, why would you need to request a credit report, surely you should then already have that information. You people are ****mers and should stop calling people.
0 replies
37 months ago
Never buy the cappuccino
Decided to buy myself a cappuccino during loadshedding and *** was I disappointed. The cappuccino didn't even fill half the cup. R35 for 3 sips. Absolutely disgusting
0 replies
37 months ago
Lack of service
I've recently decided to sign up with dotsure for a car maintenance plan. Unfortunately I was then caught with unforseen expenses and requested a refund and for the policy start date to be extended. I was advised that this is possible and that the correct department would get in touch with me to resolve this. I did request the move of the policy start date and renewal a few days prior to the debit order actually going off, so believe there was sufficient time for the correct parties to make this possible. I have since spoken to the same consultant numerous times and have stopped receiving responses from the consultant. I am seriously disappointed at the lack of service and would now not only like my refund to be sorted ASAP, but also cancel the policy going forward.
1 reply
38 months ago
Useless Telkom Chat Support
I spoke to a consultant online to cancel my recurring bundles on a secondary contract I have on my account, however I was advised it was done, just find that it wasn't removed and I've now been billed R900 for those recurring bundles. I expect this to be removed from my invoice, you can remove the data bundle, but I AM NOT paying the R900 for the data bundle I cancelled before the renewal date. PATHETIC SERVICE
0 replies
42 months ago
Vumatel Taking Their Sweet Time!!
I've logged a call on Tuesday for a faulty ONT and have not received any feedback as yet. I urgently need it replaced as I make my money from home and without internet, I am unable to earn an income. I need it resolved before COB today!
5 replies
43 months ago
ONT Replacement, or lack thereof
I've reported a faulty ONT on Monday and I am still waiting feedback as to when it will be replaced. No one has bothered contacting me for any feedback. This needs to be resolved ASAP as I am dependent on my internet connection at home as I work mainly from my home office.
0 replies
45 months ago
Capitec not reflecting funds
I was paid my salary on Friday 23 September, in the morning to avoid my salary from not being available throughout the weekend, however I am still waiting for the money to reflect in my account and my boss has confirmed that the money did go off his bank account. I was on the phone with a consultant yesterday that just advised that he will be escalating the call, however I never received a reference number or any form of notification to prove that a call has been logged. Please contact me ASAP as I've now got debit orders failing due to this.
2 replies
56 months ago
****test FSP ever
Good day, We made a settlement payment on my wife's account on the 22nd of October and have not received confirmation that the account has been updated and closed as of the 5th of November My wife was also debited twice today (5 November 2021) to the amount of R1789.57, first debit was for R1289.57 and the second was for R500 Please help me understand what the actual F is going at Fasta as this is absolutely pathetic and the fact that we NEVER get feedback is disgusting You can contact me or my wife on williamscandice179@yahoo.com or 0721852672 Regards
0 replies
59 months ago
Constant Harassment by the rudest people
Shapiro Shaik keeps calling my wife, harassing her about a DSTV account we haven't had for over 3 years. Secondly with DSTV you pay upfront, so when you cancel, there shouldn't be any charges, unless they get to do whatever they want. Now today my wife received a call in regards with some Cell C account, which we don't even know of, firstly she was extremely rude and kept interrupting my wife where we then decided we will not entertain such behavior and dropped the call since we are not allowed to speak. Secondly, we do not have ANY cell c services so not sure what they are smoking. Please make contact with me so we can sort this out and move on with our lives.
3 replies
63 months ago
Random amount added to loan after loan paid up
Please will someone assist My wife was sent a statement last month advising that her loan will be paid up after the last amount of R439 She then this month received another statement out of the blue with another R586 added to the loan We tried speaking to the consultants over the phone but they were absolutely awful to try and explain the situation and just kept telling us to pay it. The lack of customer support is remarkable Please get this sorted ASAP
6 replies
Review Distribution
5 Star
3 (15.789473684210526%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (84.21052631578948%)