LP
Lungile P
Active since Aug 2018
3
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Reviews
3 reviews30 months ago
The service is very poor they don't prioritise even the valnerable clients they don't care.
I went so sars at at Standerton branch, it was around Eleven on the morning the gates were closed and there was a security at the gate telling us that they won't allow us to get in as they have already rich the they usually serviced per day I ask to to with one of the employees one of the lady came by the name of Ntobeko Shabangu if I remember the name correctly she told me that they can't let us in as they won't be able to assist us after 4, and it was 11: 30 that time mind you I am 36 weeks pregnant I just wanted submit my return before I give birth but I was no Assisted at all.
0 replies
45 months ago
Poor service
I had a contract with Vodacom which it ends in June this year, I went to the branch to upgrade I was assisted by the lady called Angel I told her that I am upgrading using my cellphone number and the system was not generating a contract and she told me to come back later. I came back later and found her printed the contract without my presence and I signed it because we previously discussed what I wanted not recognising that she didn't put the number that I said she must use. I got the message on my phone that I have upgraded to that number I didn't know, I quickly went there to tell them that she made a mistake they told me she was on on lunch they will let her know that I came and they will fix the problem. Then month end came they debited for two contracts, I went there again the same lady (Angela) told me that there's nothing she can do about it with an attitude, she was rude yelling at me like I was a fool,I heard people are complaining with the same lady but I didn't believe them,look it has happened to me.i dnt have money to waste to pay for something i didn't agree Vodacom please fix this
0 replies
54 months ago
Rudeness and unhelpful.
I have received a bad, bad service at Secunda Spar today, by the girl named Zukiswa she was very rude to me, she doesn't have a good client service at all, we don't need someone like her in the front line to service clients. Am so disappointed 😞
0 replies
Review Distribution
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1 Star
3 (100%)