Active since Aug 2018
I have been requesting a refund from touchdown since the 18th of April. I submitted all documents as requested By her. Upon following up, she advised that the money was transferred to my profile which I had not previously requested. On 5 April I resent the requested documentation to her once again and she advised that I would receive the refund within 21 And 48 days Which should be 23 May. I have called relentlessly to follow up on my refund and confirm that it will indeed be deposited into my account on the 23rd. I still have not received any feedback. The Refund is R 6772.90 which is not A small sum of money. This is especially frustrating considering it has been over two months that I have been waiting patiently. When I made my booking, Correspondence was very quick but when I want my refund, then correspondence is non-existent. To say that I am disappointed would be an understatement! I am livid that I have to wait so long for my money and cannot get proper feedback so that I at least know what’s going on. Please sort this out I cannot wait any longer.
STEERS NEWCASTLE MAĹL! I stood in the queue for a long time whilst the cashier had a conversation with a friend from Spur. She completely ignored me. She and the staff in the kitchen laughed at me when I was frustrated and left. Never buying from here again.
I stood in the queue for a long time whilst the cashier had a chat with a friend from Spur next door. She completely ignored me. She and the staff in the kitchen laughed at me when I was frustrated and left to the KFC opposite.Never buying from here again.
I received excellent service from Tebogo Pitjeng. Thank you Miway.