Active since Aug 2018
After having had three fraudulent debit orders being loaded onto my account i get to the place where i ask... Vlip we have the world's most technological bank... but they cannot alert you when a new Debit order is loaded and pend it till its approved... Can someone not tell me why we cant just verify ID VS bank account or just send a email or sms or just move a muscle as an extra step in the process to avoid this from happening to you're Clients... I dont know anymore! Its like they want these guys to scam us... so there is money moving around!!! Ill develop this for you if you need help!
Yet another sneaky place that deduct exactly R99 from your FNB account to slip past the in-contact R100 limit.. This is the third such business that has been deducting my account without consulting FNB and verifying any information ---- Can someone not tell me why we cant just verify ID VS bank account info as an extra step in the process to avoid this... Vlip we have the world's most technological bank... but they cannot alert you when a new Debit order is loaded and pend it till its approved... I dont know anymore! Its like they want these guys to scam us... so there is money moving around!!!
Cannot send me a statement of what is owed! Cannot precisely tell me what i'm paying and what is outstanding Bad attitudes Terrible service.. So your typical Financial/Collections Call Centre
FRAUD / THEFT Withdrew funds from my account without my consent, phones the customer care line to what they said that Someone could have used my account or there was a finger fault. Total disregard for their actions, no-care attitude This is fraud and its theft!!! Terrible Help Desk Terrible turnaround time