Active since Sep 2018
I have been trying to cancel my cell c wifi contract for the past 3 months. The 2 year subscription period ended May 2019. Every time i call the store they tell me call 084 143 which doesn't damn exist! Then they say call 084 140 and hit option 3, when i hit option 3 it says the option is invalid!!! What is the damn process, i am sure it will be much easier to get sales but for cancellations theres just no priority.Where is the business ethics.
Pathetic service. The person at the drive thru thinks she is doing you a favor. No manners. No please no thank you. What happend to customer service or is that just parked now because profits are more important
Pathetic service from Omnisure. Was involved in an accident a few months ago.I was stationary at the robot when the other guy did not stop behind me,damaging the rear end of my vehicle. The panelbeaters elected to perform the repair on my vehicle called me to notify that Omnisure only catered for 'generic' parts to be replaced on my vehicle. My arguement is that my vehicle has only been serviced with original genuine parts since its lifetime.Furthermore generic parts decreases the value of the vehicle but my premium would not be lowered.I have asked on multiple occasions why these damages are not claimed from the counterparties insurer, with no response. The clerk merely does a copy and paste response to counter the claims.It has been 2 weeks since her last response. I have not heard any correspondence since. We are just bullied into accepting inferior services from these providers. We dont pay 'generic' premiums every month.We pay genuine. So when it comes to claims stop ripping us off. At least have the decency to respond to your clients.
Pathetic service from Omnisure. Was involved in an accident a few months ago.I was stationary at the robot when the other guy did not stop behind me,damaging the rear end of my vehicle. The panelbeaters elected to perform the repair on my vehicle called me to notify that Omnisure only catered for 'generic' parts to be replaced on my vehicle. My arguement is that my vehicle has only been serviced with original genuine parts since its lifetime.Furthermore generic parts decreases the value of the vehicle but my premium would not be lowered.I have asked on multiple occasions why these damages are not claimed from the counterparties insurer, with no response. The clerk merely does a copy and paste response to counter the claims.It has been 2 weeks since her last response. I have not heard any correspondence since. We are just bullied into accepting inferior services from these providers. We dont pay 'generic' premiums every month.We pay genuine. So when it comes to claims stop ripping us off. At least have the decency to respond to your clients.
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