EW
Eva W
Active since Sep 2018
19
Reviews
0
Industries
Reviews
19 reviews27 months ago
Biddulphs are great!
I have used Biddulphs for several moves over the past ten years within SA and a full houshold container to Australia, and I can highly recommend them for their professional and quality service.
58 replies
38 months ago
Thesafarideals is a scam
Be warned! Thesafarideals is a scam. I ordered a leather handbag and was asked to provide my ID which I refused only to be told that the shipment could not be made without it. Furthermore, an amount in addition to the price of the handbag was deducted from my account and when I asked what that was for, I received no reply. I then asked for a refund which they refused on the basis that the order had already been processed, however, on the website it states that one can cancel an order by sending an email, which I did. I still haven't received the handbag or refund. It's a scam. Watch out!!
0 replies
44 months ago
Made by Artisans - Refund Nightmare!
What kind of business is this? I ordered a baby swim nappy (R210) and paid R95 delivery. The product was delivered promptly, however, the garment was poorly made and the fabric (red and white stripe) appeared that the red colour had "bled" into the white. I immediately completed the online form and informed Made by Artisans of my disatisfaction with the product and that I wanted a refund. The sales assisstand Lericia Ford informed me that I would have to pay another R95 courier fee to return the product. I refused. She then reduced the courier fee to R75. I again refused and theatened to resort to social media if I did not recieve a refund. Lericia then agreed that I could return the product without paying an additional fee and upon inspection of the garment they might give a refund. I provided my banking details as requested. The courier arrived on Monday 15 Aug and my son gave the driver the product which he put into a sealed courier bag. Later that day I received an email from Lericia informing me that the courier would collect the product the following day i.e. on Tuesday 16 Aug and that I must provide the courier with 4 x copies of the weighbill. As soon as I received this communication I emailed Lericia to tell her that the courier had already collected the garment the previous day i,e, on Monday 15 Aug (the day before receiving her email) and therefore the weighbill was not duplicated as she had instructed. I heard nothing further. I then recieved an email from Lericia on 23 Aug stating that she was still waiting for the parcel to be returned by the courier. I emailed her to say that the product had been collected 10 days earlier and that she must follow up with the courier since there was no excuse not to refund my money. I have not heard from her since. I again emailed Lericia on Friday 26 Aug and told her if I had not heard from her by c.o.b. that I would resort to social media. Needless to say I did not hear from her. I would like to warn others that Made by Artisans is not like other reputable online businesses that provide quick and easy refunds. My experience with this online business has been a nightmare! You've been warned!
0 replies
54 months ago
RION INVESTMENT FURNITURE EMPTY PROMISES!
I ordered a dining room table for my son and daughter-in-law in Cape Town from RION's (Jeffreys Bay) on 21 Sept 2021. I paid a deposit (R1500.00) and a transport fee for delivery in Cape Town to the depot for collectiono scheduled for end October 2021. I called Sharlene when I had not heard from her regarding delivery. She told me that the table would only be delivered the following week (2nd Nov). I then called on 2nd Nov and was told that the table would be only be delivered the next week (9 Nov). You guessed it ... I got a call to-day to say that the table will only be delivered in a week's time (16 Nov). Really??? You want me to be believe that??? TOTALLY UNACCEPTABLE!!! Clearly this company is not serious about being in business. YOU'VE BEEN WARNED!!
0 replies
55 months ago
VODACOM DISAPPEARING DATA
I have had a monthly 10GiG data contract on a router for the past 4 years and have never run out of data, however, all of a sudden today (26 Sept 2021) the data is all used up! The data useage on my laptop indated 8.24GIG used in the last 30 days. When I called the call centre after getting through to an agent my call was cut off. I called again and spoke to another agent and was told that neither TOBY (virtual assistant) nor the agent could not tell me what had happened to the data. That is not good enough! At the very leasst I expect VODACOM to give me a printout showing data useage. Why did my computer indicate 8.24GIG whereas VODACOM claim that all 10GIG were used? I need answers!!
106 replies
55 months ago
Waiting since 20 Aug 2021 for PATHCARE to respond!
I am still waiting for Sharon vd Berg who responded to my previous post on 20 Aug 2021 that she would investigate the 3 accounts in my son's name and get back to me. Is there someone at PATHCARE that can actually assist to reconcile these accounts?
53 replies
57 months ago
PATHCARE ACCOUNT NIGHTMARE!!
I have tried unsuccessfully for the PAST YEAR to make sense of a chaotic account in our son's name. I wrote an email of complaint to PATHCARE on Monday 16 Aug 2021 and received an email response stating that my enquiry would be dealt with in 3 working days ... that was yesterday and I am still waiting for a response!!! It came to light recently that there are 3 (THREE) accounts in my son's name with three different account numbers linked to three different ID numbers. HOW DOES THAT HAPPEN??? No wonder there is such a mess with his account!!! I cannot get to the bottom of what is going on and I'm tearing my hair out!! Other patients BEWARE!! Dealing with PATHCARE is a nightmare.
53 replies
57 months ago
VODACOM: Contract not cancelled and billing continued despite numerous requests
My 2 year 'data' contract was due to end on 5 July 2021. I called Vodacom 3 times to remind them to cancel my contract (11 June, 12 July and 30 July) and on each of these occassions the operator said they could see that I had called on these dates, however, I received an sms stating "You will receive an SMS and email with your exact cancellation or conversion date. Until such time, your Vodacom contract cancellation is not confirmed". Needless to say my contract was NOT cancelled and I was again billed in July and again in August. I called again on 7 August to enquire why I was still being billed, the operator switched my contract to "pay as you go" and I received an SMS stating "Thank you for your patience and cooperation. Your query with ref number ... has been attended to. Proof of cancellation is required for credits. There is no cancellation or expired quoteon system. Thank you, Vodacom". What utter bull****!!! I want my money back and no excuses!! When I called customer services again to-day the call was cut off. BEWARE other customers. I would not advise you to use Vodacom services based on my poor experiences!!
159 replies
60 months ago
Call Centre frustration
I called the call centre 4 time to make oncology inquiries for my son who has leukemia and is currently hospitalised. After listening to endless marketing bumph for 4x15mins finally got through to a consultant. Unfortunately the consultant could not answer specific questions because he needed to first get permission from my son for me to speak on his behalf. This after dealing with Discovery on behalf of my son since August 2020!!! It is now May 2021!!! There is ALWAYS a problem dealing with discovery and I get the impression they delight in frustrating people.
371 replies
65 months ago
BEWARE VODACOM SCAMS!!
Beware unsuspecting folks ... Vodacom scams and ripoff!! Firstly, without my knowledge the data transfer service (I don't even know what that is) was activated on my phone and I only became aware of this when I received an sms alerting me that funds had been taken off my airtime balance to "pay" for some transfer that I knew nothing about. Secondly, when I paid R29 for 150 MB data on my phone I was alerted by sms that 1 GIG bundle had been provisioned and I received another sms "welcome to Video play prime time". When I called the customer centre to report this I was informed that I had "approved" some "pop up" offer in the process of buying data and that the transaction can NOT be reversed!! I am a pensioner and not very computer literate and I cannot afford to be tricked into this type of activity particularly when money is tight. What an utter scam and ripoff!!! Other folks BEWARE!!!
112 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
18 (94.73684210526316%)