YL
Yatish L
Active since Sep 2018
4
Reviews
0
Industries
Reviews
4 reviews7 months ago
Formal Complaint Regarding Unfair Termination of Membership and Poor Handling by Hillfox Branch Staff
To Whom It May Concern, I am writing to formally express my dissatisfaction with the manner in which my 17-year-old son's membership was handled at the Hillfox branch of Moove Motion Fitness. He had been a loyal member for over two years, yet in August 2025, his membership was suddenly terminated without prior notice to us, his legal guardians. I found this not only alarming but also irresponsible, considering he is a minor and parental engagement should have been a priority before any disciplinary action was taken. Upon inquiry, I attempted to engage with the manager on duty to understand the situation and requested CCTV footage to substantiate the accusations made against him. Disappointingly, I was met with mixed responses, vague explanations, and no concrete evidence. Despite multiple follow-ups over the past two weeks, no footage or formal explanation has been provided. It has also come to my attention that there seems to be a pattern of bias among staff towards a certain group of youngsters at the branch, raising concerns about the fairness and consistency of how policies are enforced. In a time when customer service and business retention should be a priority, it is disheartening to see such poor standards in ethics, communication, and accountability. Moove Motion Fitness had the opportunity to resolve this matter professionally but instead chose to alienate a long-standing member and their family. I trust you will take this matter seriously and respond with the professionalism and transparency that any concerned parent and client deserves. I also hope this message prompts internal reflection and action to prevent similar incidents in the future.
0 replies
91 months ago
Ignition Auto Aftersales Service - HORRIBLE.
Bought a Mercedes Benz from Ignition Auto, month 2 inter cooler seals had given up. The repairs had taken 14 days, after throwing a tantrum, and sitting at the dealership, i eventually got the vehicle. Month 5 - Electronic Steering Lock Failed also known as a Ignition Sensor, dealership refused to pay as they claim this is due to wear and tear. The vehicle has not done 10 00kms and is within 6 months warranty of the dealership, and there is no JOY. Lebogang Motau(Finance Manager) and Michael Pieterse (Dealer Principal) provided no help what so ever. It is amazing how these dealerships make a living with Deception. The after sales service is an absolute nightmare, be very wary when buying a vehicle through these guys.
0 replies
91 months ago
Telkom Billing
It has been months now, and Telkom refuses to sort the billing out. Why am I being charged for services I do not have. Can some body explain, or better yet sort this nonsense out.
105 replies
92 months ago
Billing Incorrect.
Telkom Billing, I am being billed for 2 services whereas i am have one. Telkom telesales convinced to migrate to telkom fibre from ADSL. The call centre agent had assured me, the adsl line will be cancelled as well all fibre installation charges including router and any third party will be covered by Telkom. But here I am logging a complaint as I am charged for installation charges, an adsl account that doesnt exist, fibre router that was supposed to be free. I have logged a dispute 2 weeks ago with Telkom on their incorrect billing as advised by Clearwater branch staff and to date have not received any feedback but in turn received another exorbitant bill. This sought of service is absolute Bull.
315 replies
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