Active since Sep 2018
Kyle and the team at Hubble Support always provide timeous and efficient service. Keep up the good work!
On the 9th January 2025 I had my second disaster with checkers coffee, the cup detiorated in my hand and all over my lap and l was left with terrible burns due to the extremely hot coffee! I expect to be compensated for this apart from the damage done I will never in my life trust having a Checkers coffee again! The Checkers at Selcourt towers needs a serious revamp!
Rain router is not functioning and I am unable to get support. I am still paying for an uncapped 5G package but am not being serviced despite multiple attempts to log a ticket online. This needs to be resolved urgently.
I have not been issued with new bank card after my Prestige plus current card expired. I had asked for my current account bank card to be delivered to Standard Bank Bedford Centre. When I arrived there to enquire as I hadn't received and notification, I was treated rudely by the bank staff and I was asked to lodge a complaint over the phone at the bank, this took over half an hour and we discovered that the courier company could not locate the card. This was over three months ago. I am left without a bank card and unable to access my account as things stand. As a loyal customer of Standard Bank for over 30 years. I consider this behaviour deplorable and am considering closing my current account.
I have been trying to get my new card delivered by DSV couriers since the beginning of December but having been getting terrible service from the Courier company. They promised to deliver on two occasions and missed the delivery time and date and when I contacted them they said the card is now in their vault. The DSV Call Centre Staff are also very inexperienced and Rude! I honestly expect a lot better from Discovery in making this process more efficient and streamlined!
My colleague fell extremely sick and was unable to take the flight on the morning of the flight and the return flight on the evening of the same day. I tried to obtain a refund but was unable to contact FlySafair for this. I would like to request the processing of this refund as soon as possible.
We purchased a Ford Ranger utility bakkie for our business in May of this year. however we experienced serious problems from June onwards and the car was covered by the warranty but was booked into their approved RMi service centre for approx 35 days. Two weeks after this we noticed a leak with gear box oil. This again meant that the bakkie was taken in for seal replacement which now has been over 5 days. All in all the bakkie has been in the workshop more than on the road and is costing us an arm and a leg in time lost. We need to be compensated for our loss in business
The consultant at Wesbank was given all the required documents for the processing of an application with We Buy Cars more than one week ago but is completely *********** and unable to assist. They still haven't processed the order. I have had a bad experience with FNB and Wesbank overall and am considering changing my business bank.
I have been a Business banking client with FNB for several years but have been unable to get personalised attention from a Business Banker. At this stage I need urgent support on vehicle financing for vehicles for my business. In addition I need to find out about possibilities of upgrading my business banking account and thereby reducing my monthly account fees.
I was signed up at an FNB Branch for a Top Up XS - Connect Product and have been unsuccessful at processing the cancellation of this contract. I require the immediate cancellation of this product as I am not using the service and right now I am being billed monthly for a service which I am not utilising.
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