KG
Krenolan G
Active since Oct 2018
6
Reviews
0
Industries
Reviews
6 reviews21 months ago
MAG SUCKS
Hello Peter needs to have a 0 star rating. I was in accident in March and my car was assigned to MAG in April. It's now July and I'm still waiting for my car to fixed and feeback. The only time you get updates is when you ask, otherwise those people are silent. If you ever get in accident & If you seeing this...ADVISE YOUR INSURANCE COMPANY TO AVOID MOTOR ACCIDENT GROUP.
56 replies
27 months ago
Vodacom = ANC
The should be an option to give a negative rating. 4 times in the past three months, I have complained about the pathetic and atrocious "service" of this damn company. No feedback and no updates to advise what's happening with calls logged. Utterly useless, not that it should be surprising.
174 replies
28 months ago
Vodacom - Top 3 worse service providers
Vodacom: Vodacom: Service request SR231214-787453SR231214-787453 update Yet another incident with this useless company..over the past 3 months, we have encountered numerous issues with Vodacom. Needless to say none were resolved to our satisfaction. They close the calls logged without an explanation and continously lie and say they tried contacting. They should just say they don't appreciate customers. Pathetic and disgusting service is an understatement.
387 replies
29 months ago
More Pathetic Vodcom Service
Once again, Vodacom has proven to not be willing to assist. They close their calls without resolution and have the audacity to say that there is nothing they can do. We paying for fiber service but have not had it for 4 days now.
146 replies
31 months ago
Vodacom - Useless Service Provider
Really and truly pathetic service. A Call was logged a week ago for a faulty fibre cable/box and to this day (19 SEPT 2023), no response, no feedback or even a turn around time has been provided. Countless calls have been placed to get feedback and all this people have to say is "It's been escalated" but they don't know to who and they don't know why it's been escalated. Utterly useless
393 replies
91 months ago
Samsung - Poor Serevice
Good Day, I have recently upgraded my cellphone account with MTN and opted for the Samsung deal, where a Samsung S9+ and Gear watch, was part of the deal. The deal expires on 31 August 2018, and my application has been approved and account upgraded on the 31st August 2018. Due to an error from the courier company, who had the incorrect contact details, I only received the cellphone a week later than scheduled. I, then enquired with MTN as to the how i go about redeeming the Gear, as originally planned, and was directed to a Itumeleng Monau at Samsung who then referred my request to the escalations team (Ref Number ********** 327). I then received a call from a Samsung consultant, ********** . I was told that my request had been denied due to the deal being expired. I requested a letter stating the reason so i could follow up with MTN. I received the letter and requested assistance form Natasha Makathini (Who has been absolutely excellent to work with). On the 05th October 2018, i then emailed the letter as well as the invoice to Itumeleng (And Natasha had also e-mailed him/her explaining the situation and delay). To this day i have not received any response from Samsung nor acknowledgment of my request/query. Itumeleng has not bothered to reply. If he/she is out office, no one would know as there is no "Out of Office" reply. I have all supporting documentation as well as confirmation from MTN that my deal was concluded in time and that the late redemption one the voucher was an error from the courier company. I would appreciate some sort of assistance in speedily resolving this matter. Kind Regards, Krenolan Gounden
105 replies
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1 Star
6 (100%)