JS
Jordi S
Active since Oct 2018
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Made my kitten sick
No nutrition. My cat lost weight and was extremely lethargic, weak and not himself for the month I had him on Whiskas. As soon as I got him different food, he ate as if he hadn't eaten in days.....
0 replies
13 months ago
Ruined my whole credit score
My credit score is *****ed because Vodacom marks the payments I have PAID as UNAPID. I have tried for weeks to get contact, the service is the worst I’ve ever experienced. They have messed up my credit score which is appalling. I may as well not pay if they are marking it as unpaid regardless, that’s clearly what they want. :) sort your **** out!!!! You have NO RIGHT RUINING PEOPLES CREDIT SCORE WHO PAY YOU!!!!!
106 replies
14 months ago
****ed my credit score nicely
I pay these people every month and they mark my payments as unpaid which has affected my credit score. Have emailed, gone into branches, not one person is helpful and the service level is absolutely disgusting. I will never use Vodacom and may as well not pay a thing seen as it’s being MARKED AS UNPAID ON MY CREDIT SCORE!!!
127 replies
80 months ago
Horrible customer service.
Dear Shoprite Head Office, After visiting your Southfield store this afternoon (which we regularly shop at on a weekly basis) I am utterly shocked by the experience of customer service by both your branch manager and general staff. I had gotten a pie from your bakery section (chicken and mushroom) and half way through realized that the bottom half was uncooked and raw. I took it back to the bakery and politely told them that the pie was uncooked and that they should maybe check the rest Incase this were to happen to another customer. As I was paying, one of the bakery ladies stood with the pie in her hand and insisted that the pie was fine and that I MUST pay for it because half had been eaten. We asked to speak to the manager because your bakery staff were so rude. The branch manager (***miah Rylands) approached me, and told me to come to her office and screamed at us that the pie was fine and she personally sees nothing wrong with it (I had to raise my voice to her to get my point across as she kept talking over me) but she still insisted that as the branch manager she was right and as the customer, I was wrong. After being spoken to like dirt, she proceeded to push us both out of her office (my sister and I) while the rest of the staff stood and spoke about us while we were still in your store. I have never been spoken to so badly by someone. I am aware the pie was half eaten but regardless it was not cooked correctly and someone would have gotten sick from eating one. As people who work in the hospitality industry, we know what customer service is and this is NOT it. I strongly suggest you gain some control over this store as we will not be returning after shopping at this store for years. ***miah should perhaps have a role that doesn’t involve interacting with people as she is clearly incapable.
0 replies
91 months ago
SASKO - HORRIBLE EXPERIENCE!
I have been trying to get through to Sasko for the past two weeks, every time I have called I have either been hung up on, spoken to extremely poorly by sales reps (who called me stupid in Xhosa) I have been told 6 times that someone would phone me back before the end of the end of the day and no one has gotten back to me for the past two weeks. The sales reps are extremely rude and unprofessional! I am a paying customer and I have been only been insulted by Sasko! Hung up on, called stupid, no response for over two weeks - COMPLETELY UNACCEPTABLE!!!
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)