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dawie M
Active since Oct 2018
5
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5 reviews26 months ago
Mekor Honda Cape Town
My nightmare at Mekor Honda Cape Town I First saw them advertising a Renault Duster 1.5 DCI 4X4 2015 Model, i had the exact same vehicle that was written off just months before the same kilos even the colour was the same (just a mention that i have something to compare the vehicle to) I phoned them up to come and show me the vehicle, after a bit of back and forth they agreed to bring the vehicle to my work, when the vehicle arrived it was by looks alone in good condition (cosmetically) just prior to them showing me the vehicle they mentioned there was no problems on it at all and i asked what year the tyres was they said 2023 when the vehicle arrived the tyres was 2021 year (still is to this day), the seat was loose and the radio did not work, the sales rep said contradictingly based on the previous feedback that they are aware of it, and that they are also aware of the vehicle pulling to the left. after a short test drive i said i will take the vehicle and within hours i sent them all of the information they needed to close the deal, they said it is most likely that i can get the vehicle the next day. and that's here it started. i only got the vehicle almost 2 weeks later (where i had to rent a vehicle while waiting on my expense) the reason the salesman said is for the repairs as mentioned above. my opinion they knew about the faults and should have sorted it before advertising it, anyway after the repairs above was done, and i finally had the vehicle, i noted the seat was still loose, they informed me they did not replace the fault they just welded the seat, according to me the seat is part of the vehicle safety, is it reasonable for them to just weld it on? the radio was installed by a sub standard place so the hands free set does not work correctly, i took it back to the installer they just said what they think it might be and sent me on my was (with no fix) the vehicle is still puling to the right, they said it might be the tyre pressure, LOL... i tjeked it was fine so as one usually only notice faults when driving i brought the following to their attention car Whistle sound, clutch shutter, reverse noises, steering noise when fully locked, vehicle gets about 2 to 3 km less per litre as my other vehicle as mentioned the same car etc. so as they offer and told me they are responsible for the repairs as long as i report it within 3 months. i reported after a week of driving. to arrange this i was speaking to the rep, who can never give me an answer on anything, but only say, let me speak to my manager and get back to me, sho just let me speak to him and you don't have to play middle man. (can the manager maybe contact me) so anyway they said they have a look at the faults, but again the rep is on leave for 3 weeks, i have now been waiting almost 2 weeks with no way forward. it seems the reason is they don't have a vehicle for me to drive at the moment, as i said i am not willing to rent a vehicle on my own expense again. but the way the other faults was addressed i am quite certain at this point their feedback to me will be they did not pick up the newly reported faults or some feedback similar. and i do think it might me major problems, any advice out there, whom can i consult, can one possibly approach the ombudsman
0 replies
79 months ago
PATHETIC ABSOLUTELY PATHETIC FROM LIBERTY
i have a retrenchment policy with Liberty, i have been paying for over 2 years. after i was retrenched, i sent them all of the paperwork as they have requested. after that they said i need to send them my employment contract, which i did, they then said that the policy is not valid as it is a 3 year work contract (yet they never told me this before the claim and still took my money for over 2 years,) after i consulted with them i said that even if my contract is for 3 years i was still under contract for another year when i was retrenched. they agreed to pay me at least a month (and even asked for more information (doctor information etc. which they said all came back good). months later i have not received any payment, and to this day they are still taking my money and said they will not be paying anymore. my concern is that if they have these contract issues why do they not ask for all of the information before they start taking no STEALING your money
210 replies
85 months ago
pathetic service (NO SERVICE)
absolutely pathetic.... we have a door installed by them i phoned them for repair work, 3 times they simply just did not show up, not even notifying me. when i called them again the lady was very rude, and said they will not be helping us, and just got on another call and left the phone line open.
0 replies
91 months ago
ford Tygervalley pathetic
absolutely disgusted with the pathetic service of Ford Barloworld Tygervalley Took my Ford Everest to ford with a starting problem (takes long to start) my vehicle was there for 8 days just to replace the plugs, as they said that was the problem, again after looking for the fault for 8 days after they phoned me to collect the vehicle i got there and the vehicle still struggled to start, i spoke to the service adviser and the workshop manager saying that they can see the vehicle is struggling to start, they agreed with me that the vehicle is not fixed, i then asked what do i do now, or what is the way forward, they simply said "we dont know" while the vehicle was there i struggled getting any feedback from them on what was going on they would not give me any feedback for days. after i collected the vehicle i had 2 people from ford head office contact me to find out if i am happy, i told them the story and no one got back to me. still waiting
0 replies
91 months ago
Ford Tygervalley pathetic service
absolutely disgusted with the pathetic service of Ford Barloworld Tygervalley Took my Ford Everest to ford with a starting problem (takes long to start) my vehicle was there for 8 days just to replace the plugs, as they said that was the problem, again after looking for the fault for 8 days after they phoned me to collect the vehicle i got there and the vehicle still struggled to start, i spoke to the service adviser and the workshop manager saying that they can see the vehicle is struggling to start, they agreed with me that the vehicle is not fixed, i then asked what do i do now, or what is the way forward, they simply said "we dont know" while the vehicle was there i struggled getting any feedback from them on what was going on they would not give me any feedback for days. after i collected the vehicle i had 2 people from ford head office contact me to find out if i am happy, i told them the story and no one got back to me. still waiting
0 replies
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5 (100%)