Hans P

Active since Oct 2018

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Reviews

19 reviews

5 months ago

Shocking service from MWEB.

Took me 3 weeks to get hold of Mweb to cancel my account *** on 20 Feb 26. Was promised written confirmation of cancellation.... still waiting, today is 12 Mar 26. Unable to get through on phone lines and online chat. Been waiting on chat since 8:39 this morning, it is now 13:24. Sent messages on FB, X and Instagram, but no response! Shocking service! I have screenshots of all messages and conversations and time lines.

2 replies

OUTsurance

6 months ago

Great service from O...

Great service from Outsurance! Friendly, Quick, efficient and well priced

1 reply

PayShap

8 months ago

Money dissapeared

Money has disaapeared! I paid Prepaid24 via Payshap and approved the payment on my FNB App. Prepaid24 insists they never received the funds, FNB inisists they paid the funds! No one can confirm the account number into which they money was paid and no one can assist me as to where my money has disappeared to! PayShap has no contact details and provides no assistance or support

0 replies

Pick n Pay

12 months ago

Disgusting service and zero accountability, additional costs to customers

Order no. *** - 25 July 2025, was queried by me on *** as it had not yet "started shopping" at the delivery time, I was told all was in order and to wait. After the delivery time had elapsed I called again and was told there was an issue. The shop had accepted order but not allocated a picker. Over 30 mins later I was called back to say a picker would now be assigned, over an hour after the scheduled delivery date. I requested the order be postponed to the following day as there was no one at home to collect at this new time. I was informed that a Supervisor had messaged the store as the store does not answer their phone and it takes forever to get through. 30 mins later driver called to say he was there. The store then cancelled the order even though they had been requested to postpone it. Order no. *** was placed on the 26 July to replace the previous order. I was promised on numerous occassions that a Supervisor would call me, I am still waiting. I asked for ref no's but was told there were none, I should just use my cell no. as all info was listed under my cellphone no. profile. I was given a voucher "Apologiescoupon50" and told it was valid for 1 month. Today the voucher does not work! the call centre has no trace of me and cannot find my orders or any escalation or any voucher under my cellphone no., order number or name! I need to provide them with the details via email! The amount of time and money wasted on calls alone has not been worth any special, promotiion or convenience of a delivery. Highly not recommended

1 reply

Telkom

34 months ago

Telkom takes no accountability or responsibility with regards to *****ulent activity which they enable

I am trying to report ***** to Telkom. The 10210 and 081180 numbers do not work from non-telkom devices. The whatsapp number *** does not respond to whatsapp messages sent. The Telkom hotline *** is a 3rd party and only deals with identity theft. I requested a call back on the Telkom website, the lady who returned my call had no idea what to do and confirmed that there is no ***** number for Telkom, Telkom does not deal with *****! How is this possible? Telkom is issuing fictitious customers with cellphone numbers which are not Fica'd and needs to take responsibility for this.

0 replies

Edgars

34 months ago

Edgars not transparent or honet in communication

Upon making a purchase at Edgars, I requested the teller to ensure my purchase was put on the 6 month no interest plan, which she ensured me it was. I have now recevied an account noting the amount was put on an interest plan. Upon phoning Edgars it was explained that only purchases over R600 qualify for interest free. I then requested how I could pay off the full amount immediately in order to not incur further interest, I was told this is impossible! All payments would be spread over all plans! There was no transparent or honest communication at the till point and I am being prevented from settling this amount in full, which is ********* and manipulation of customers fund. I WILL NOT BE SHOPPING AT EDGARS AGAIN! very disgusted in this service and sly financial policy.

0 replies

Nu Metro

40 months ago

Theft of money

Disgusted in Nu Metro Woodlands. They took our money via the machine which displayed an "error", when requesting assistance from 3 different employees we were told to re-do the transaction at the till. We have on numerous occassations provide NuMetrol with proof of the double deduction from our Bank account but they refuse to refund us and instead have sent us on a wild goose chase. This is ********* and ********, discusting service!

0 replies

Dr A Viljoen - Neuro Surgeon

47 months ago

Complete lack of medical assistance or simple communication

After fracturing my verterbra, Dr Viljoen came to see me in hosiptal and sent me for further X-rays, telling me he would see me later. A nurse told me later that I could go home and that Dr Viljoen would call me the next day. I asked for advise on what I should or should not be doing but none of the nurses could tell me, no treatment advise was given whatsoever. Now, more than 4 weeks later, and I am still waiting for Dr Viljoen to call me. My emails take days to be answered or are simply not answered at all. His PA is rude and unable to assist with anything, all she can ever tell me is "you must understand that he is a surgeon and is very busy". I have requested him to sign a medical aid insurance document which he has had for over 2 weeks but this too is being ignored.

0 replies

Edgars

49 months ago

Edgars Red Hanger Sale is a scam!

We are all led to believe that we are purchasing a greatly discounted product at the Edgars Red Hanger Sale but actually we are being scammed. Before the sale, Edgars marks-up the prices of the garments and then displays them as 40% off. I have pictures of the changed price tags and have sent such to Edgars who have not even bothered to acknowledge my mail

2 replies

Home-Connect

52 months ago

Stealing from customers!

A disgusting, corrupt, unethical business. I cancelled my contract with notice period served and received confirmation of such from Home-Connect. However Home-connect continued to deduct a debit order from my account. On querying I was told that this was because they had not yet collected the router and once collected I would be credited (Isabella). The router was collected and SURPRISE, SURPRISE yet another dr orders has been taken from my account. They are now saying that notice was only given for end of April even though we have written confirmation and an apology from Home-Connect that cancellation was 28 February (as per cancellation sent by us) and termination of contract 31 March. Shocking business ethics, stealing money from their own customers!. I highly, do not recommend anyone doing business with this company! We have now been advised to report them for fraud, which we are in the process of doing.

1 reply

Review Distribution

5 Star

2 (10.5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

17 (89.5%)

Hans P

Reviews

Shocking service from MWEB.

Great service from O...

Money dissapeared

Disgusting service and zero accountability, additional costs to customers

Telkom takes no accountability or responsibility with regards to *****ulent activity which they enable

Edgars not transparent or honet in communication

Theft of money

Complete lack of medical assistance or simple communication

Edgars Red Hanger Sale is a scam!

Stealing from customers!

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