Active since Oct 2018
I had a very disappointing experience with The Courier Guy. I logged a collection on 27 May at 8 am. It's now a week later and the status is still "collection exception". I went to the physical branch in Pinelands area 3 times already and the staff there told me the parcel had not been collected yet and they had no estimated collection date for me. THIS IS VERY POOR CUSTOMER SERVICE! My documents are now stuck in Pretoria and I risk losing my VISA, flight and accommodation costs associated with my planned trip abroad. I was recommended to use The Courier Guy but unfortunately, I can never recommend them myself.
I have stopped trading and have sent multiple request to close my profile with FXTM. Dissappointed with FXTM because they are unable or unwilling to close my profile on their platform
Very poor service. Requested to close my account but they told me they cannot do this and blocked my account instead.
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Kutloano assisted me today and was very knowledgeable as well as friendly. Great customer service and professional responses, 10/10!
POOR CUSTOMER SUPPORT! My card got blocked online when trying to do a transaction. Went into a branch where none of the tellers could assist me. After over an hour on the helpline i have still not been assisted. Unfortunately have no choice but to close all my accounts at FNB, they cannot be trusted with my money!
POOR CUSTOMER CARE! Card got blocked and went it to a branch. None of the tellers could assist me and after over an hour on the helpline, still no assistance. Unfortunately my only option is to close all my accounts with FNB
TERRIBLE CUSTOMER SERVICE! QUICK TO TAKE YOUR MONEY BUT WHEN IT COMES TO CUSTOMER SERVICE NO ONE GETS BACK TO YOU
Veracity Markets is a SCAM SCAM SCAM! i) Firstly, i made deposit and it took almost 5 days to reflect in my Veracity wallet ii) Secondly, my account was deactivated for inactivity" BUT I STILL HAD A BALANCE!!! Veracity basically closed my account and took my remaining balance iii) They're a SCAM and the customer support is absolutely shocking
OUTSURANCE offered us an amount for a written off vehicle, ONLY tTO BE TOLD a few days later that this sum would be halved ! They are a terrible company who will you deceive you. What is more is that this is the first claim on the vehicle, however, they only paid half of what they initially offered to pay us out. STAY AWAY FROM OUTSURANCE !!!!!!!
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