NT
Natalie T
Active since Oct 2018
3
Reviews
0
Industries
Reviews
3 reviews27 months ago
Broadway Jewellers **** business
I purchased a watch online which ending up being too big for my wrist. When I tried to reach the team via email for an exchange. No response was given. I called no assistance given either . This is NOT a reputable business. They take your money and hide . No after sales and no customer care at all . Both online and Table bay numbers are unavailable. I do not recommend dealing with this ‘company ‘
0 replies
35 months ago
ONLINE PURCHASE NIGHTMARE
Good day Aldo team This has been my 1 st time ordering online as I generally purchase in store . A very pleasant experience , one I always look forward to. To my dismay and disgust I received my online purchase today . The package was highly disappointing and distasteful. The Aldo bag was wrapped in a plastic bag in bubble wrap. It blows my mind that such a high end retail store cannot afford to place the product in a box. By the time the package reached me the bag was horribly deformed and lost its original shape due to the in transit process . All of my other online purchases including Superbalist , La Creuset ,Zando , woolworths , the Retail box , takealot . ALL have their products delivered in a box . Thus delivering a product that is in tact . Neatly presented and protected from the harsh courier process . I will be returning this Aldo bag and entire purchase to my closest Aldo retailer. This will be my last online purchase. It was the most dreadful experience and I I never wish to waste my hard earned money on this service Please revert to your team and strongly rethink this service
0 replies
91 months ago
Service delivery
Since spree has merged with Superbalist. The entire experience has been unappetizing. Spree Standard was way higher they delivered quicker . Returns were collected the next day. With Superbalist you wait up to 5 days and then the credit takes another week. It’s not competitive. If the merge happpens then the standard be as high as spee. I will be very interested to see how much business is maintained through this new venture compared to the business spree wrote. The day time spree blitz specials are also something I miss a lot Please relook at your business strategy. You need to be competitive else you will lose market share
0 replies
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1 Star
3 (100%)